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Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2015-08-06

"ordered a bunch of body solid things, weight rack and attachments, shipping was fast, ground freight shipping for most of the items. The delivery driver calls me and asks if I have a forklift to unload my "pallet " of stuff, ofcourse I do not have a forklift? ! It was a home delivery! !! Got it off the truck ok, because it was pieced out in a variety of different boxes though. They sent me one wrong item, but overnighted me the right one when I called, all and all, good company, good service! Ordered more pieces after this order too. Quality body solid products. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-01

"Sturdy equipment; easy to assemble. My lower back thanks you!"


Verified
5/5

2015-07-23

"The delivery was smooth and no problems. The service was excellent. I was able to call and get the approximate deliverly date and time frame. Thanks for great service!"


Verified
5/5

2015-07-15

"Very happy with the product and service"


Verified
4/5

2015-06-29

"The Fitness Factory was great. They worked with us on our budget and made it work.
We had some problems with the delivery, which seems like Body Solid's fault, as they did not call ahead about the delivery nor deliver to the correct location and we were forced to move the weight equipment in my car to the correct location.
"


Verified
5/5

2015-06-28

"fast shipment with no problems or hassels.."


Verified
5/5

2015-06-22

"Very satisfied with Fitness Factory Outlet. The product was shipped in excellent condition within just a few days of placing my order."


Verified
5/5

2015-06-16

"Great assortment, fast delivery!"


Verified
5/5

2015-05-26

"I am very satisfied with my purchase through the Fitness Factory Outlet! "


Verified
5/5

2015-05-07

"Due to the port issues in California our order was delayed quite a bit (not the fault of Fitness Factory Outlet), but once it had arrived they made every effort to get our product to us asap. They also stayed in touch during the process, which was appreciated. It was finally delivered yesterday!"


Verified
5/5

2015-04-27

"Great prices, good communication!"


Verified
5/5

2015-04-14

"My order shipped quickly and the entire process was very pleasant. A representative from the company even called me to check which color I wanted my item in. Would definitely recommend. "


Verified
5/5

2015-04-14

"Package was in good condition and arrived super fast! Very satisfied."


Verified
5/5

2015-04-03

"I an very happy with my purchase from Fitness Factory Outlet. They are always there to help if you have any questions regarding a product or a purchase. I will continue to use them and recommend them to everyone who is serious about fitness equipment"


Verified
5/5

2015-03-30

"I am very happy with them."