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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-05

Ship it right away

"Customer service helped me get the right part."


Verified
5/5

2018-01-03

Excellent all around

"Fixez.com shipped my replacement screen very quickly and carefully. "


Verified
5/5

2018-01-03

Very happy that my phone is fixed

"Customer service helped me get the right part. Shipped it right away. Phone is working great. No problems at all."


Verified
1/5

2018-01-01

Terrible customer service for 2 defective products in a row!

"I bought a screen replacement for my iPhone 6 from this company and installed it. It worked for a few days then the screen started to flicker. I removed it to send it back for replacement but it cracked during the removal so I just took a chance and bought another screen. This one was also defective so I carefully removed it and sent back with an rma. To my dismay, their customer service told me there was “screw damage” and they could not refund me. I told them what had happened with the previous screen as well and they were completely uncaring for a first time customer and told me I could get the same defective screen returned to me for $6 shipping! I would steer away from this company that does not stand by their products. I bought a new screen from iFixit and it worked perfectly the first time."

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Verified
5/5

2017-12-28

Fixez.com shipped my replacement screen very quickly and carefully.

"The screen came very protected for shipping and was a perfect match. "


Verified
1/5

2017-12-20

****

"I ordered an iPod touch 5th gen LCD screen and installed it as instructed by fixez's YouTube channel. However, the screen will not turn on or anything. I reinstalled it again and again but the screen is still defective. I know my iPod touch is functional because charging it makes a "ding" sound. Only the LCD screen I ordered from fixez is a complete ****. I contacted my local electronic repair shop and they said that online services that sell electronic products refurbish their items with copy parts. I contacted fixez's costumer service but they only want me to order a new screen and refund the defective one. I know that they won't refund my defective screen once I've ordered a new one. So, fixez is a scam and loves to corner their victims in order to earn dirty money! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-17

Wonderful experience!

"Fixez.com shipped my replacement screen very quickly and carefully. "


Verified
5/5

2017-12-12

FixEZ has really helped move my business ahead.

"Can not thank you enough. Highly recommend to any tech."


Verified
5/5

2017-12-11

FixEZ has really helped move my business ahead.

"Highly recommend to any tech. "


Verified
5/5

2017-12-07

quick to solve ANY issues

"Great online site and had no issues ordering. "


Verified
5/5

2017-12-05

Quick shipping.

"Good to know a repair can fix when the tablet gets dropped. It was an exact match and after installation, it worked perfectly."


Verified
5/5

2017-12-03

Fast services

"Highly recommend to any tech. Parts are good! Always has taken care of us extremely well. "


Verified
5/5

2017-12-03

Delivered on time

"Totally satisfied.Totally recommend them! "


Verified
5/5

2017-12-02

Great purchase

"Totally satisfied. The screen replacement and tools to fix my LG smartphone worked great! "


Verified
5/5

2017-12-02

Everything arrived on time and was as described.

"Decent prices, fast shipping. Can't ask for more than that"