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Flash Steals

161 reviews
3.57 / 5


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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5


2/5

2017-12-08

I have been waiting for an email.

"I ordered a pair of boots and haven't received any information on when I will get them. ****@****"


1/5

2017-09-27

No refunds. They just ignore you

"Bought an item and it was complete garbage. Did not work and was highly defective. They barely responded to emails, then told me I would get a refund and haven't received anything at all. AVOID THEM AT ALL COSTS"

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1/5

2017-09-14

No refund on item

"Purchase 2 GPS watches. The were not as expected. Flash Steals would not respond to my attempts to contact them. Finally with the help of PayPal I got a shipping address. Shipped the items back via FedEx, confirmed receipt weeks ago, yet no refund. I will never buy from them again."

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5/5

2017-09-11

Unique service!..

"
I have just had one of my best experience as customer throughout the years. I ordered a pair of video cameras and for some reason the package were sent back by our mail. I wrote them to send it back and a nice lady by the name of Judy did not asked too many questions and sent me a new package on the spot! Amazing!!...
They now got me as a loyal customer. God bless you Judy!
"

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1/5

2017-07-04

Terrible Return policy

"I ordered a Samsung wireless fast charger which charges my phone extremely slow. I asked to return this product and was told not only do I have to pay shipping (which I am ok with) I have to pay a 20% restocking fee. I will use Amazon Prime in the future. Never again will I use Flash Steals"


1/5

2017-06-19

THEY SELL CRAP! REFUNDS ARE IFFY! DO NOT ORDER FROM THEM! DELETE THEM!

"I ORDERED DOG BEDS THAT WERE TERRIBLE CHINTZY QUALITY.
ASKED TO RETURN-FINALLY SENT BACK-HAD TO ASK FOR REFUND, THEN THEY DEDUCTED MORE THAN 20% FOR RESTOCKING! RUN AWAY FROM THIS SITE!
"


Verified
1/5

2017-03-25

scammers

"I ordered an orthopedic dog bed and it turned out to be nothing more than a dog mat with cotton filling in rows going down the center. It did not match the picture on facebook or even come close to looking like the item on the facebook page. The customer service is horrible and as this date I have yet been refunded for the returned item costing over 60.00 to return which they state on the facebook page that if you weren't satisfied with the item they would pick it up for return. Not only did it take over a month for the item to be delivered not 7-10 days stated on their facebook blog, the customer service dept seems to be not interested in giving any satisfaction to their customers. Definitely not recommending this company nor am satisfied with their ability to give a decent answer to my many questions. They certainly don't back their what they say on their facebook blog and to me that's nothing more than false advertising."


Verified
1/5

2017-03-23

POOR CUSTOMER SERVICE - SCAM WRITTEN ALL OVER

"I ORDERED 2 POSTURPEDIC DOG BEDS FOR 2 LABS. LARGE SIZE STATED IT WOULD BE SUITABLE FOR A LAB. HAHAH THAT IS A JOKE. IT WILL FIT HALF OF A LAB! ALSO, ONLY RECEIVED 1 OF 2 BEDS. EMAILED THEM TO TELL THEM ABOUT THE ISSUES AND I WAS OFFERED ONLY 20% OF A REFUND. WHAT KIND OF REFUND POLICY IS THAT. YOU ONLY GET BACK 20% OF WHAT YOU PAID. I TOLD THEM I WOULD RETURN THE ONE BED FOR A FULL REFUND ONLY TO FIND OUT THAT THE SHIPPING COST IS $60 AND THE BED ONLY COST $20. AND THAT WAS BY STANDARD SNAIL MAIL.
HORRIBLE CUSTOMER SERVICE. WILL NEVER PURCHASE ANYTHING AGAIN AND WILL DEFINETLY NOT RECOMEND THEM TO ANYONE
"


Verified
1/5

2017-03-22

Not a good experience

"Price was good, ship time not bad. Received the wrong item. Contacted customer service, can return for refund. Now comes the biggest problem. No refund for shipping even though they sent the wrong item! What a scam. Customer satisfaction a priority my a**!"

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Verified
5/5

2017-03-10

Nice customer service

"This is my first experience using Flashsteals . I purchased a dash cam for $35 with free shipping. The normal price on other sites is over $100 (An awesome price ) I purchased this itemand got i in 4 days I just received my package today. I opened the package and it looked brand new! I tried it out and it works as it's supposed to. I was honestly skeptical about them because of all the negative reviews. Everything went smooth, tracking number was real and item was as specified. I understand their shipping policy saying it will be shipped out within few days. So if you're not in a hurry to get your item, I would recommend them. I will shop again, . Very happy and glad I did business with them. Thank you!"

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Verified
5/5

2017-03-06

love this shop

"i`m a customer here for a year now , is the perfect place to find cheap gifts"

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Verified
5/5

2017-03-02

"Extremely helpful with the entire process. I was able to call multiple times and really discuss the nature of my product , I will definitely purchase from them again! "

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Verified
5/5

2017-02-27

love my waterproof bag

"i bought from tome a waterproof travel bag, and costed only 10 $ , i just love it !"

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Verified
5/5

2017-02-21

good discounts

"Super large variety and large discounts , what could you want more? "

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Verified
5/5

2017-02-18

Ok qulaity

"Overall the products I buy from this company are Ok in quality. Some better than others but I think for the price, it's Ok. "

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