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Verified
5/5

2006-09-27

"I am very pleased with the service from FAB-Corp. It's not a problem to call and get ahold of someone that can help you. I ordered the wrong item the first time and a quick phone call had the correct item ordered and at my office the following day."

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Verified
1/5

2006-08-24

"I ordered a wireless antenna, that I needed to return, and found their customer service to be deplorable. First, my online requests for RMA numbers went ignored for some time, then when I finally had to call to bug them for one, they never did anything when they got my return. No refund was made. Finally, I get a flippant email from the president of the company instructing me to "Chill". Take your money elsewhere!!"

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Overall quality of the company
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Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
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Verified
5/5

2006-05-05

"Looked for some time trying to find an authority and advise for some WiFi wireless networking needs. Jason at Fleeman Anderson & Bird Corp quickly answered all of my questions via email and suggested what items would be needed to suit my applicaction. Placed my order a few months later and my items were promply shipped and delivered. One connector that I received had a problem with connectivity and Dave quickly sent a replacement after I sent them a email. If you are looking for professional advise, good people, products that are fairly priced and great customer service, check out Fleeman Anderson & Bird Corp."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-11

"This was my second purchase from FAB Corp. Both orders were placed with FAB Corp due to pricing, but on my most recent purchase, the merchandise was damaged when I received it. Based on what the damage was and what the packing material looked like, I'm pretty sure the damage occurred at the manufacturer, not during shipment from FAB Corp. FAB Corp immediately had a new antenna drop shipped from the manufacturer, and gave me their UPS account # to charge for the return shipping of the damaged antenna. I couldn't have asked for more. I'll definately consider FAB Corp first on all future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-25

"I have purchased from FAB Corp before (based on recommendation from coworkers) because they have good prices on a good selection of wireless accessories. This time I placed a phone order for various accessories (antenna, connectors, custom cable, etc). Some wrong parts were sent but Jeff did not hesitate to make it right. Correct parts were overnighted RIGHT AWAY. With good prices, a good selection, and awesome customer service, I highly recommend these folks."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability