"This was a first-time purchase from this company. I needed a locking gas cap at a fair price. I placed my order. The following day I received an e-mail from the company stating the gas cap I ordered was out of stock, but another brand which was more expensive was shipped in it's place at no additional charge. I was very happy with the quick shipping. I had no problem with the substitution. I would gladly purchase with this company in the future."