"Спочатку написали, що із замовленням все гаразд і його доставлять. Наступного дня написали, що доставка неможлива через замовлену мною послугу. Скасував послугу і написали що замовлення буде доставлено. Ввечері написали, що замовлення не може бути доставлено з технічних причин і що наступного дня буде відправлено з подарунком від компанії за проблеми. На наступний день написали, що замовлення не оплачено, що треба доплатити за доставку. У мене є всі скріншоти, записи дзвінків"

"The flowers I had ordered for my mom's birthday 2 days in advance, turned out to be OUT OF STOCK last minute. The time range I chose for delivery was 9 - 12, and they only discovered the flowers were out of stock at 9:30! I ordered 2 days in advance to avoid such a situation... Anyway, we agreed to replace them with same sprig roses but different color.
Of course the delivery was late because of the situation, and they ended up bringing a bouquet which was 2 times as small as the one I had pair for AND they were wilted! Looks like the other color was out of stock as well and they gathered whatever was remaining instead of utilizing them. And I paid 1600 UAH for that!!!

Mom refused to accept them and I recieved another phone call - this time saying I will recieve a refund with the exception of delivery price 129 UAH. Because, according to a very rude lady on the phone, even if the bouquet was bad, the courier did his job and brought it! But the florist says the bouquet was fresh! So apparently my mom is lying or she cannot tell fresh roses from wilted ones? They ruined my gift for my mom's birthday!!! AND they want me to pay them for it. This is real nonsense. I told them I disagree with having to pay for delivery and that I think it is THEFT. She replied they did not care.

Please, never order from flowers ua. They steal money from ukrainians and give a very bad reputation to ukrainian service. In Ukraine, there is a big amout of businesses who do a really great job and offer good service for reasonable prices. But definitely not flowers ua!!! Shame on you!!!

"

"Did not deliver a confirmed and paid order."

"Problems have repeatedly arisen on the eve of the delivery of bouquets: at the last moment it turns out that it is necessary to make an additional payment for delivery.
In principle, this would not be a problem if this issue was raised immediately after receiving the order, and not at the last moment before the delivery of flowers. As a result, the flower delivery did not take place, the mood is negative
I will no longer use this service and would not recommend it to others"

"Order flowers for a Mother’s Day 5 days prior. My mom did not receive flowers because the courier did not make enough effort to make sure that she gets the flowers. He called her 1 time and she missed the call. He had buzzer number and other contact information but decided not to care!
After so many years of ordering flowers with this company, I feel completely disappointed and upset that my mother would not be able to receive flowers on Mother’s Day!
Disaster and dissatisfaction! "

"Заказала цветы своей бабуле в закарпатскую область, село Камяницу. Переживала что не доставят поскольку начиталась плохих отзывов. Выбора из заграницы не было большого у кого заказать- поэтому рискнула и не пожалела. Отличный сервис. Бабуля счастлива- я тоже. "

"Будьте осторожны! Это Мошенничество.
Заказал 51 красную розу для моей жены 9 февраля на День Валентина!
После 14 писем и 13 звонков в День Валентина доставка не производится, даже сегодня 15-го.
!!!!!Не заказывайте на сайте Flowers.ua!!!!!."

"Ordered flowers for valentines day, happy to pay the 400% markup to make sure they were delivered on time. Not only were they late, and came the next day with a cheap 3 dollar box of crappy candy (why would anyone care about this?) as an "apology", i was also charged extra for "changed delivery time", as if it was my decision for the flowers to not arrive on V-day.
Avoid this company like the plague, they don't allow negative reviews on their website, so you, like me, may end up tricked into thinking that the service perform adequately. "

"Disgusting company. They overcharge your PayPal account in a different currency and don't take actions to refund. Avoid at all cost."

"Delayed delivery, price is twice higher if you pay through PayPal. "

"Disgusted! Arranged for flowers to be delivered at 9:30 in time for my friends funeral at 10:30. They were delivered at 11:20. DO NOT USE THIS COMPANY. REFUSED TO REFUND US AND BLAMED OTHER PEOPLE FOR THEIR FAULTS."