"Buying and dealing with FocalPrice (FP) is difficult. In no comment that I make will I be able to reference email communications between us. All incoming or outgoing messages with them seem to expire and disappear within a few days. All I report here has to be reconstructed from memory. Because of this, precise dates are not available from my computer, even though I have not deleted them. I have no idea why they do this. While scrolling back in an attempt to reconstruct my last order, I was able to find details of orders placed with Amazon several years ago.
As I recall – I placed an order with Focalprice during the early part of September. Here is a copy:

Order Details
Order ID: FPTLE709862W Payment Method: Credit or Debit Cards Status: All Shipped Shipping Method: Register Airmail
Back to Order List Submit A Messages Create A RMA Request
Sku Image Name Price Quantity Total Shipping Date Operation
ER0095X 40 cm PC PU Water-Resistance White Light Strip with Sleeve
US$ 3.89 1 US$ 3.89 9/19/2012 11:55:29 Review

ERBJ7W Super Bright 12SMD LED Bulb (White)
US$ 1.62 3 US$ 4.86 9/19/2012 11:55:30 Review

CD0052G Bestdon 4GB DDR3 Desktop Computer Memory (Green)
US$ 19.99 2 US$ 39.98 9/25/2012 09:57:27 Review

ER0881W 3W 36 mm Ceramic Base White Light Car Interior Dome Lamp (White)
US$ 2.54 3 US$ 7.62 9/19/2012 11:55:30 Review


Immediately, I noticed that a duplicate order appeared on their website. I wrote an email and sent it to them in an attempt to correct this. It took at least two weeks and many emails before that was corrected. When they notified me that the order had shipped, I waited for about a month until it came in the mail. The two most expensive items, the computer memory, were not in the package. It took about a week to get FP to admit that it had not been shipped even though they had charged my credit card for the full price on 9/15/12.
My reason for ordering the 40 cm PC PU Water-Resistance White Light Strip with Sleeve was because I intended to place it in a waterfall. It came with no sleeve and a warning that it was not waterproof.

Now that you have read this, do you still wonder why I don’t do much business with Focalprice?
"

"I'm very satisfied with the way that FocalPrice sent the items I had bought and how quickly the order was shipped out."

"I have received my parcel in Moscow after 8 days as I have paid my purchases.
Thanks for such speed of delivery.I am very satisfied!"

"The best services e products."

"Hello this is my first order in focal price, this arrived very fast, ten days aprox and the items in optimal condition.Veru happy, but I must say Im still waiting orders for 40 days. I hope arrive soon."

"Very good deal.
Product as expected, and fast delivery."

"Es una buena manera de comprar buenos productos de buena calidad y con un despacho satisfactoria. Nunca he tenido ningún problema con algún producto he pedido. Los felicito por la buena calidad y pronta respuesta a las consultas"

"Very fast shipping.
I received in 10/11/2012 in Brazil without damages."

"Very nice site with good service and overall speed."

"Focalprice very good shop. The order was processed very quickly. This store have a very good support. I am happy to work with this store."

"Lamentablemente. este articulo ya fué reclamado por no llegar a destino. Y este FPRL931585LK que es el RMA, solicitado hace mas de un mes, aún no ha salido desde el correo de China. Espero puedan solucionar este problema a la brevedad"

"Many products, low prices, good service."

"envio super rápido, mas demora a chegar em meu pais, em média 30 dias."

"Very good and fast store FocalPrice, kind and polite salespeople and excellent quality product.
Thank you all very much."

"I think very quick care of you.

Are to be congratulated."