"Very good seller, fast delivery."
"Order was shipped within 24 hours!"
"good shop, sent quickly, it's all you ordered, packed well!"
"excellent watch, bought specially for swimming in the sea. week to swim with them in the Mediterranean, the clock perfectly proved, time adjustments are made every two weeks, noticed a lag of 2 seconds. very pleased with the product"
"The FocalPrice is the best online store to buy directly from China, the shipping is very fast, I usually get my orders in 20 days, the other sites, I usually get my orders in 45-60 days. The FocalPrice is my first option to buy from China."
"I expect delivery of 45 days. Throughout this period, the parcel has not left China. China post works very poorly. FocalPrice representative suggested to wait another 15 days. Previously, these problems were not."
"My name is Enrique.Tomorrow will do a month that realize a purchase in Focalprice. Score and pay the sending by means of EMS. I´ve realized another purchase in Focalprice using the same method the past day 10 of October.The object, a smartphone, was much lighter that the previous purchase.I haven´t received none of the two products yet. I wish to do more shopping But by the moment I don´t risk me to follow buying. Occurs anybody something alike? "
"Dreadful, avoid this company like the plague. I purchased a tablet PC this arrived smashed to bits due to poor packaging 4 weeks after being ordered. After no less than 50 comunications they agreed to a refund if I returned the item the cost of the return was about £20 and the item cost £40 so I have the choice of keeping the broken item or being £20 out of pocket.
Paypal were no help insisting I must return the item to get my refund.
Following this review focal price contacted me to say the following:-
Dear Dan,
This is Pamela, who takes charge of the Customer Service Satisfaction in www.focalprice.com.
Per your comments on the www.resellerrating.com that you have a very bad shopping experience at our store.
We feel so sorry for our poor service that made you very disappoint and brought you a lot of trouble.
Per your information, item CE0127X in order FPGL6348757Y is broken. We will refund you 50$ as the payment, if it is fine for you?
And in order to show our sincere apology, we also would like to offer you an extra $15.00 COUPUN, and if it is possible for you to update the post & ratings, and give us a chance to correct our mistake?
See this Review (if it is visible) on your reviews page:
http://www.resellerratings.com/store/FocalPrice
Look forward to your feedback.
Thanks and Best Regards
Pamela
Focalprice Service Team
NO IT IS NOT. I WANT A FULL REFUND OF $63.99 via PAYPAL"
"I bought a 2.5” TFT LCD Screen Car Recorder with 6 LED Night Vision Lights (Black),good service,good item,will buy in the future"
"Their product ruined my iPod. I bought a wire iPod remote controller. It plugged into my iPod with some difficulty, and when I tried to unplug it, it would not come out. Finally, I had to pull it out with pliars, and part of the inner electronics of the iPod came out with it. Now my iPod only plays sound through one headphone when I plug headphones into the damaged port. "
"Very good to buy. Has a good product organization, but could have a better (more) users comments. Some time we didnt know if the product it is really what it is showing in description."
"Item was sent really quickly (within 24 hours) and the airline shipping took about a week. I'm used to it being 2 to 3 weeks from China, so this was really good!"
"I really love shopping at FocalPrice. I am always satisfied with the list of products and especially with the price and delivery time. Of course, some products are not as good quality, but the price you are charged, really worth. I shop at least once a month. When I had problems, the customer services always resolved immediately. I have only praise. Congrats."
"FocalPrice is a very good site . Shipping is fast ( about 2-3 weeks), the products quality is very good .
Its very good site !!
I ordered mobile phone , i got it for 15 days . It was brought to my home that`s fantastic!!
I recommended this site FocalPrice.com"
"A trustworthy site, above average product quality. Some product images are different from the actual product you receive.
Product reviews seem rigged. I wrote a review that was hardly even critical of a product (I just said it was too thin) and it was rejected...
Live customer service chat doesn't seem to work, it told me I was 5th in line and had to wait 9 minutes to be helped, eventually got stuck at 3rd in line with 4 minutes to wait (I waited over an hour)"