"I have shopped at FocalPrice for 2 years and return there from time to time depending on what I may need.
My last order for a watch was placed on July 29. I was informed tht shipping was within 24 hours although the confirmation was dated July 30.
This is very acceptabloe to me as shipping to Canada will be 3 weeks anyway and getting the product out the door quickly is important."
"I'm really impressed by the amount of articles that you can choose from and the prices that those articles have. I bought few watches which cost me around 90% than it would in a "normal" store. Free shipping is just a cherry on top :)"
"I am very happy with focalprice and their products and customer service. The shipping time is better now that 3 months ago. I think that improve this section, because in 24/48 hours my package is shipped."
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"highly recommend buyer and excellent communication."
"Time of dispatch as soon as possible. Customer service always try to resolve any problem."
"Have had good communication with the live chat crew, and sofar things are looking up!"
"Very disappointed again. My last order I paid for express delivery, and I eventually got my order 4 weeks later with an item missing and an item broken. my most recent order was placed on 31st July but not shipped until 04 August despite everything apparantly being in stock.
Customer service is crap. Instead of sending my missing item and refunding or resending a replacement for the broken item I was offered a third of the price of the product as compensation and a voucher for the price of the missing one, but I had to spend money to use the voucher and couldnt use it on any discounted items despite my missing and broken items being discounted already - I couldnt buy the same items again!!! I probably wont buy from focalprice again due to bad customer service, prolonged despatch dates, bad resolutions and having to engage in ridiculous amounts of communication to get a resolution. "
"FocalPrice has shipped my order 24h after payment! Fast shipment, great service, and really good prices!"
"Fast dispatch, but slow shipping. They better ship via Singapore Post or Hong Kong Post."
"Focal price is an interesting place to order your products Mainly because of their amazing price on the products and of course because of the free shipping all over the world.
Also the fast shipping is a very great thing, the order is shipped 24 hours after you place it, and that is great because it takes about 2 weeks before it lands in Denmark. "
"Es el segundo pedido que encargo y esta vez el tiempo de entrega ha sido el indicado y todo ha llegado sin problema. Estoy muy satisfecho."
"He adquirido varios artículos a Focalprice y he quedado satisfecho con todos ellos, siempre me han sercido lo solicitado en buen estado y rápido. Ningún problema con esta empresa. La atención ha sido buena y los productos adecuados y a buen precio. Es un placer hacer negocio con ellos. Seguiré siendo cliente de ellos."
"better than never,fast shipping
I like it
will buy again
buyer happy 110%"
"Jewelry that order of focalprice.com are very beautiful and good prices. Orders are executed very quickly and come soon."