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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-03-17

"Terrific price on my Sigma 18-200 lens. Ordering was straightforward and relatively simple. Shipping was free for UPS ground delivery. Merchandise arrived in fine shape and was exactly as advertised. Order tracking was a little confusing, since you get separate e-mails for order completion and shipment, and the shipment tracking e-mail comes from QuantumView (the UPS notify bot). Didn't realize it was my order from Digital Foto Club. Very minor issue, really. I got what I ordered and in a reasonable period of time. Would buy from them again if the price was right."

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Pricing of products and services
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Is consumer focused
N/A
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-03-16

"I found this company easy to do business with; order arrived on-time and in good condition. It was exactly what I ordered and would not hesitate to order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
N/A
Web site reliability
N/A

Verified
5/5

2006-03-16

"I purchased a Nikon D70s kit and a SB-600 Speedlight. I found the company online, but spoke with a sales rep to make the purchase. Their prices were the best on the Internet. The rep was friendly and knowledgeable, not too pushy. The order arrived in great shape and on time, which was essential for a job I had scheduled. My one complaint is that the camera bag that shipped with the kit is too small to hold the camera with an additional lens and the flash. Overall, I was very satisfied with the price, the service, and the merchandise, with the exception of the bag."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2006-03-15

"Excellent product at a great price. Shipping was delayed due to a shipping error, but was remedied quickly. I will definitely recommend DigitalFotoClub, as well as use them again for future purchases. Thank for a job well done!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-03-15

"I had reviewed several cameras and several merchants but when I had finally decided, I am very happy with the decision...for both."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
2/5

2006-03-15

"Bought Tamron lens for my Canon dSLR. Very fast service, terrible customer service when I tried to return."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2006-03-14

"The customer service from this store is absolutely terrible. I sent an e-mail as it says to do, in the e-mail notification from them, asking for an RMA number. They are suppose to respond the same day. After 2 1/2 days and e-mailing twice, I finally called. The customer service rep acted like I was a burden to ask for a little service about returning a product. I will never shop this store again."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2006-03-03

"Awesome!! My order arrived in 2 days. No hassles of any kind. I would give the highest rating possible. "

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Overall quality of the company
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Is consumer focused
Is trustworthy

Verified
5/5

2006-03-01

"Outstanding transaction on the purchase of a Canon Optura 50 camcorder. They offered the best price I could find for this camera from a reliable source (After a lot of searching I am convinced I avoided several problem vendors by first checking them out on this site. I paid less than $10 more than the absolute cheapest vendor, who had a rating of less than 1.0.) Ordered it on a Saturday and it arrived on Tuesday. Free Shipping!! Brand new product with all the pieces and warranties. No follow-up calls or hassles. Would definitely order from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-27

"This is the first time I used this company. I had one minor issue which they sent me the wrony warrenty. This was corrected quickly through their Customer Service Dept. Overall quick service, great prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-25

"They didn't have the best price on my camcorder, but the place that did had poor reviews. After buying from Digital Foto Club, I can say that I do not regret the decision. I had to return a battery thatwas defective and was treated very well by their customer service. Communications and shipping were great. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

5/5

2006-02-24

"Order process was painless, shipping was prompt. Items arrived carefully packed, in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-02-16

"Researched prices for Nikon D50 and after reading store reviews choose to purchase from Digital Foto. The customer svc person was knowledgable and offered suggestions on lens selection but was not pushy. Products were received on time, in great condition and shipping charges were minimal. Thanks guys for a great buying experience! Love the Nikon D50!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
N/A
Being knowledgeable
Overall customer service

Verified
5/5

2006-02-14

"This store runs an excellent business. They called to confirm my address and did not ask if I wanted to buy anything else. The camera I ordered came the next day (shipped from NY to MD). I highly recommend this store and will be sure to check their prices first when I need to make another purchase. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-02-12

"Bought a Canon Speedlite 430EX on Saturday with 2 day shipping. Shipped on Monday and arrived exactly on time the following Wed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused