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Product & services pricing
3.90/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.88/5
Customer service:
3.77/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2024-12-28

Timely delivery

"Product arrived on time and in great condition. Just as they indicated. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are happy to hear that your order arrived on time and in great condition. We hope to see you on foodservicedirect.com again! ”


Verified
1/5

2024-12-12

Worst tasting pizza ever

"I ordered this hoping it was the nostalgic breakfast pizza from high school as per the reviews. It was EXTREMELY disappointing. It tastes like straight basil, nothing else. I’m pregnant with twins so I was only craving that and now the thought of it makes me sick. My husband tried it too and agreed. Customer service basically said “hate it for ya, that’s just how it tastes” after me trying to get a refund for it being awful. Since it wasn’t out of date, they do not care. Do not waste your money, it’s horrible and NOT what you’re hoping for. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
3/5

2024-12-28

something missing

"I clicked on a "Free shipping for first time purchase over $100 & was given a code but didn't see anywhere to enter that code & was charged for shipping... so, not good..."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We could not find a record of your email signing up for the free shipping code. Promo codes must be applied at the time of purchase, either by clicking the "Promo Codes +" button during checkout or on the cart page. Please feel free to reach out to us at 855-705-0755 if you need assistance retrieving your code or applying it to a future order! ”


Verified
5/5

2024-12-28

Best baby shower e

"Mini baby shower theme had what we needed "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for and hope that they made the baby shower magical. We hope to see you again soon! ”


Verified
5/5

2024-12-27

"I really like these cookies, and I'd like to be able to make them the way I want to nice and soft. And this experience has been great, and I look forward to making more purchases in the future.
Because your prices are great and yeah, the selection is very nice. Also, so if you have any sales coming up, please keep me posted
"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. If you haven't already, please sign up for our mailing list to stay up to date on all promotional offers. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-27

Thank you

"Found what I wanted after several yrs lookng"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“You are very welcome and thank you for your review! It was a pleasure serving you, and we hope to see you again soon.”


Verified
4/5

2024-12-27

First time buyer

"Site user friendly. Different options for payment"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-12-27

great service.

"I forgot to put a promo code in before hitting place order. They helped me get the promo. Very professional.
"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We hope to see you again soon! ”


Verified
5/5

2024-12-27

What I wanted

"Been looking for this particular dressing for a while, and I found it purchasing was very easy"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-26

#1 supplier

"I’ve been ordering from food service direct for a while now. Every experience is a great experience. "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the amazing feedback! We are so happy you found us and we are glad to hear your experience was a great one. Can't wait to see you again soon! ”


Verified
5/5

2024-12-26

Great Pricing, Easy Ordering

"Found an item not readily available at specialty grocery stores. Great price, easy ordering process, and fast delivery timeline given at time of order."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-26

Easy

"This ordering on this site was so very easy. The hardest part is deciding what to order because of all of the choices."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-26

Easy peasy

"I like that the product available on line and I am very happy with the size option and not having to search stores running around town to find that item is not available. "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
2/5

2024-12-26

1ST TIME BUYER, WAS SUPPOSED TO GET FREE SHIPPING

"GOT THE COUPON CODE WHEN ENTERING MY EMAIL ADDRESS FOR 1ST TIME BUYER. WHEN CHECKING OUT, SAID CODE WAS NOT FOUND."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! Unfortunately, the promo code you tried to use is valid only for orders over $100, and your subtotal did not meet the minimum requirement. We apologize for any inconvenience. You can call us here at 855-705-0755 if you have any questions regarding your discount. ”


Verified
5/5

2024-12-26

Returning customer!

"Second time buying from your website. The first time I was very happy with how fast the shipping was and how well packaged. It arrived in perfect conditions, I was surprised given that it was a frozen item."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again! ”