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Product & services pricing
3.90/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.88/5
Customer service:
3.77/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
3/5

2024-12-26

Checking Out

"Please list in the checkout that you cannot ship to PO boxes to expedite the checkout."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We mention in our FAQs that we are unable to ship to PO boxes, but we appreciate your suggestion and will consider making this information more visible at checkout. Please call us at 855-705-0755 if you have any issues with your delivery! ”


Verified
5/5

2024-12-26

Best Burritos Every

"I have been looking for these breakfast burritos for a very long time now, thank you for carrying them, Hope to order every other month"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-26

Wild Wings

"Easy to order, user friendly checkout."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
1/5

2024-12-26

Nothing yet

"I made an order, waited 2 days, nothing shipped, so I cancelled the order.
I emailed several times and received an automated response.
Nothing like a person when you need a person to answer something.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback, and we truly apologize for the inconvenience. Your order was placed after 2 PM EST on 12/22, which delayed processing by a business day. Our office was closed for the holidays on 12/24 and 12/25. Per our policy, once an order is received by our warehouse, it cannot be canceled. Please call us at 855-705-0755 if you have any questions regarding your order. ”


Verified
4/5

2024-12-26

"My grocery store stopped carrying my favorite food. The closest store is a 80 miles away. Thank you "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“You are very welcome and thank you for your review! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-26

Free Sh

"Got a free shipping code to use so I had to order. "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-26

Great service

"I wish they had pumpernickle, but was very happy they had my second option. Great price !"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We're so glad you found what you were looking for and are happy with the price. We'll pass along your request for pumpernickel to our team—hopefully, we can add it in the future!”


Verified
3/5

2024-12-26

"Average hassle. Hard to read. "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for taking the time to leave a review! I am sorry to hear you were having an issue checking out on our website. We have an accessibility option available on the website that can make the font bigger and help with any technical issues. We appreciate your feedback! ”


Verified
5/5

2024-12-25

"First time using this app was easy and understandable will be using again "


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-25

Just what the dr ordered

"Referred by md/nurse as my mom is loving product during her hospital stay. Online ordering was a breeze. Looking forward to product."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service and that we could get you the products you were looking for. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-12-25

Tony P's Pizza

"Great price let's just hope it taste good"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-24

Free Shipping

"Like the variety- sometimes a little pricey! Free shipping helps!!"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for, and with free shipping. We hope to see you again soon! ”


Verified
5/5

2024-12-24

Convient

"Ordering was easy and understandable."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-12-24

excellent

"excellent good prices i seven money"


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-24

"Simple and easy as pie. Nothing more."


Rep reply posted 2024-12-30
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”