"Had a mix up with my order but the issue was resolved quickly and courteously. I would suggest that anyone thinking of purchasing ATV tires to give FortNine a look before purchasing elsewhere, their prices are very competitive "
"The best motorcycle retailer in Canada. Great selection of products across gear, tools, tires to accessories. What makes it a standout is the amazing customer service and team. I have no idea how they do it, but most of my orders are shipped and delivered at my place within a day or two (admittedly I do live close to their warehouse) and any questions or issues are taken care of right away. I haven’t dealt with a business where an actual person picks up the phone when called for many years now. Will definitely be back. "
"Très bon service "au téléphone"/rapide/ bonne qualité et prix raisonnable .
Pour mon casque de moto HJC, j'ai commandé un médium, mais il était trop serré, alors je l'ai retourné pour avoir un large, très satisfait.
J'ai été référé par mon garagiste (pour moto) et je le regrette pas.
Je vais continuer de les encourager,"
"I placed an order Aug 18th and recieved it in Calgary Aug 20th.
Yes Really. That's what I call fast service.
Thanks Fort Nine"
"Just wanted to give you a huge shout out. Awesome service."
"I bought an item from FortNine and had a warranty issue with the manufacturer of the item (who did their best to avoid taking responsibility for the issue.) It was a long interaction with the manufacturer (around 15-20 emails). In the end I contacted FortNine knowing that they could very well have said something like "As you know according to our rules we cannot do anything for you". But this was not the case; from the very first contact they made me feel that they understood the situation and that they would do their best to help me. They went beyond my expectations to fix the issue and they did. This is what I call a reputable company. I've done business with FortNine for more than 12 years and I will continue to do so. Thank you so much."
"So far I cannot be happier with all my purchases from FortNine. Not only do they offer an amazing selection of parts but inventory is great, shipping is fast and free over $100. Also, I recently received a defective item and they shipped a replacement within 2 days of my email. I can truly recommend this business!"
"Had many orders from Fortnine and they always deliver. From customer service to wait time to shipping everything is smooth and top quality. Highly recommend them for all your motorcycle needs."
"I ordered a replacement mirror for my Triumph Thruxton 900 and it was delivered the next day. Amazing customer service and incredible knowledge. They helped me find the part needed in a hurry. I will be purchasing all my Motorcycle gear from them moving forward. "
"Excellent customer service and attention to details.
Very quick at sending items via Canada
Post, and also very quick at answering queries.
Very knowledgeable staff and I enjoy their YouTube videos; Ryan is knowledgeable and also very funny.
Well done FortNine!!
"
"Such a bad service. Bought cardo devices that keeps cutting off for no reason. They left me dealing with Cardo directly for 3 months (still not working properly). They didn't want to take the devices back. They were unable to solve the issue. The even said to submit a contestation with my credit card. And offered 40$ in store (when I bought the devices for 640$). They also said to sell it back on Marketplace (and I would have to absord the lost of selling it). They are laughing in my face. Run away from this company, don't let them get you too."
"It took me 3 tries but thanks to Fort Nine I got an excellent helmet for cheap. I thought my head was completely oval so they sent me a list of helmets. I bought one and it was too tight on the ears. Then I asked for intermediate oval and they sent me a list for that. Still too tight on my ears. Finally they sent a list of 3 intermediate oval helmets which were wider on the sides. The one I picked fits great. It is a very good helmet for a low price. Also bought summer riding gloves which are excellent. The reviews said to order a size bigger. I normally take XL gloves so I ordered XXL and they fit perfectly. The fingers are a bit too long but that doesn’t bother me. They are a bit tight putting them on but I know the leather will get a bit bigger over time. Have air hole vents and good protection on the on the outside of the gloves. Are also touch screen enabled but that isn’t important to me. "
"FortNine has good prices, a great selection and ships promptly. A recent return request was handled flawlessly. Great experience to date."
"First time using fortnine.ca. Ordered some new snowmobile gear some better prices showed up on their website and on another. I emailed about price adjustment and matching and within couple hours I had refunds for the difference. Would highly recommend fortnine.ca "
"Hi,
we are in 2023... rare are the occasion were you would get such an excellent service from a company.
I had a defective product within a year and with their support, I succeeded to be fully satisfyed of the fix.
I will recomand them in every occasion to all of my multiple motorbike friends. Bravo !!!"