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Product & services pricing
4.22/5
Chance of future purchase:
4.53/5
Shipping & packaging:
5.00/5
Customer service:
4.85/5
Return/Replacement policy:
4.38/5

5/5

2017-05-10

Spot on!!

"The website is very nice, the product selection is extensive (so many brands!!), the buying process is very streamlined, and the customer service is top notch! I love shopping online and FortNine is easily one of the top experiences I've enjoyed so far!"

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5/5

2017-05-05

Fortnine Has The Best Customer Service

"I have an old motorcycle which is getting harder to find parts for. I find that Fortnine usually has what I am looking for and delivers my parts in a timely manner. I just ordered some parts for my bike that for some reason they had a harder time than usual getting them and sending them to me. They then emailed me to explain why there was a delay and promised to ship them overnight when they became available. My parts arrived exactly when promised. As far as I am concerned Fortnine is by far Canada's best motorcycle parts store. Great customer service."


5/5

2017-05-04

Excellent!

"I have placed two orders with FortNine and both orders arrived on, or before, the expected due date and both orders contained the exact items which I requested. Moreover, FortNine doesn't charge your credit card until after the item has been delivered.

To sum, great products, excellent service and incredibly fast shipping. Why go anywhere else?
"

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5/5

2017-05-04

Retour facile

"Il y a déjà plusieurs fois que je commande des accessoires chez Fortnine et suis entièrement satisfait. Je le recommande ! "


5/5

2017-05-02

Excellent and quick service

"Had a small problem with my order. Called and John handled the situation promptly and quickly.
Excellent customer service.
"

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5/5

2017-04-23

Bell pit boss

"Great product, fast shipping, thank you. "


5/5

2017-04-20

The BEST in Canada

"First of all... Free shipping with a 49$ order? Wow! What else can I say? Secondly! You can find everything you need for your motorcycle. They ship fast, their online product availability is accurate and they, as far as I know, answer fast to your question. These guys know what they are doing and know that customer service is the most important thing to keep a company alive. Good work! Y"

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5/5

2017-04-19

Great Online Experience.

"Between the informational videos on nearly every product as well as the very competitive prices with american online competition, free shipping over 50$, quick email support for ordering or product details, this is a great site, I will continue to support. "


5/5

2017-04-19

Item Out of Stock - Still Great Service

"Ordered a motorcycle helmet from FortNine. Received prompt email indicating item was out of stock. Selected a different helmet and replied to the email with the details. Received confirmation email within seconds!"


5/5

2017-04-19

Purchased scooter tires!

"Let me just start off by telling u how hard it is to find places in Canada that don't have massive outrageous shipping or even outrageous prices!. So I stumbled across fort9. Let me tell u I'm glad I made the decision to check it out. The website was great and easy to use. And I buy a lot of stuff sometimes online so the one thing I was very particular on was making sure It was the right tired that I ordered. It turns out they was exactly the ones I ordered so no hassle there. Believe me it is not uncommon to find a place that sends u the wrong product. Shipping was fast as well! I wasn't even expecting these until Friday and the post man brought them to my door Tuesday morning! Wicked fast shipping. I'm impressed considering tracking said it wouldn't even get here until Friday for delivery date. Overall even going through the customer service and sending them an email. They are always very helpful and understanding. I'm very impressed. I WILL be buying from these guys if I ever need anything else! Thank you FortNine :)"

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5/5

2017-04-19

Fast???? No, superfast.

"Ordered some parts on april 10th. Expected on the 18th and received friday the 14th. Right on time for the easter long weekend.
Many thanks to FortNine, you are the best.
"

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5/5

2017-04-19

Excellent customer service, prompt shipping, item arrived well packed

"Great customer service, will order again. Thank you"

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1/5

2017-04-13

no one cares about timeline

"Horrible service, no one bothers to get your item shipped in time. If you value your time - order from some other place. Because of their lack of responsibility I have to spend 100$ on rental gear. Order supposed to be shipped this Wednesday, but will be probably shipped on Monday or even Tuesday, because even if they f*ed up no one going to try to fix it over the weekend. Thank you FortNine !"

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5/5

2017-04-12

Service

"Happy with everything the speed of delivery 2.5 days from ordering till delivered to my door. The people who I dealt with on the phone were great as well. Will re order and recommend. Thanks again"

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5/5

2017-04-11

Excellent service

"Je recommande fortnine à tous le monde très bon service
Peter a répondu à tous mes question et donner un excellent service
Merci pour tout
"

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