"These guys have helped me so much with Airsoft that I stg insane they don’t require payment. "

"I love these guys. Matt and Jared are very knowledgeable, and they hire only the best. Fox airsoft has great products and friendly staff. My only gripe is that it's a bit of a drive from my house."

"Online store run by a couple of incompetent, amateur high school air-soft buddies who don't know the first thing about running a business. My internet order was just one abysmal screw-up after another all the while blaming their innocent supplier for the problems. Here's what happened: Sept 26 - Placed online order for 10 Condor products. Oct 17 - Having received/heard nothing, called Fox in Denver and was told I needed to speak to Josh who was at lunch but would be back two hours later. Left message to have him return my call. Oct 24 - A week later, when Josh never returned my call, I called him. He informed me he was forwarding my order to Condor for drop shipment "right then" (now a month late) and whatever was on back order would be refunded to my credit card. Said he would forward tracking details as soon as he received them from Condor. Oct 31 - STILL no product or tracking info, called Josh again. He said it wasn't his fault, that all ten items on the order had been on backorder at Condor, but said they were now suddenly off backorder and had shipped either that day or the Friday before. Again, I requested tracking. He promised he would provide it as soon as Condor sent it to him. Nov 4 - Suddenly, without any tracking information, PART of the order appears on my doorstep without any invoice, packing slip or ANY information of any kind as to the status of the remainder of the order. When I tracked the package using the number on the shipping label, I learned the package had shipped from Condor on Nov 2 - TWO DAYS AFTER Josh said it had. But I did have at least PART of my order nearly SIX WEEKS after order placement. Nov 7 - Credit for unshipped items appears on my credit card. Called Condor directly to complain about the dismal customer service that one of their dealers was providing and how poorly the dealer was making Condor look in the eyes of the customer. Told them the story above and they told me that only 2 of the 10 products ordered had been on back order and that they'd never even received the drop-ship order from Fox until November 1 - FIVE WEEKS and three phone calls after I'd placed the order! So basically, I was lied to several times by Josh who tried to pin the blame for his own incompetence on his supplier. Condor should reconsider their business relationship with such a company. And perhaps owner Matthew Meraz should consider what, if any, benefit an employee (albeit a high school pal) like Josh is having on his business. Nov 12 - Received an email from Fox requesting I fill out a customer experience survey. "See attached""