"I knew what I wanted, ordered the exact item. They processed the order promptly. I received the item quicker than expected. Solid transaction. All Toyota dealers should be held to this standard."
"No box to ship it in! I appreciate you looking out for the integrity of my part but communication goes a very long way and there was none! No reply to emails only update I got was when I called and still I have no definitive timeline "
"Good. No complaints. Fair pricing"
"I initially ordered a wrong battery, the team called to correct it and cancel the order. Then helped me find the right part for my vehicle. Also I was given online prices. Appreciate all the help and going out of the way."
"These Toyota roof cross bars have excellent fitment compared to aftermarket crossbars that I ordered from Amazon and quickly returned. These OEM crossbars were very competitively priced and the free shipping was a huge plus. Parts were shipped in a timely manner and arrived in perfect condition."
"Shopping online they beat most competitors pricewise, but have not received yet"
"Great price and quick shipping. Arrived on time and packed well. Will be my go to place for OEM parts for my Tacoma. "
"So fast and easy! Highly recommend "
"Very easy to order, free shipping, Arrived sooner than expected, parts were high quality and fit perfect ."
"Received my item today, Part was packaged secure.
Price was better than anywhere I could find on the web or locally. Shipping was great from time of order to receipt"
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Dear ANDREW
I wanted to express my sincere gratitude for the exceptional customer service and efficient shipping experience I had with your company.
Your team provided outstanding assistance, addressing my concerns promptly and ensuring a positive experience throughout.
The clear and effective communication kept me well-informed about my order's progress and delivery date.
Despite logistical challenges, my order arrived ahead of schedule, securely packaged and in perfect condition.
I believe that exceptional customer service and efficient shipping are vital, and your company excelled in both areas.
Thank you for going above and beyond. I will gladly recommend your company to others."
"Ordered at a great price and then the communication of where things were at along the way were clear and helpful. "
"I had been looking for crossbars to add to the roof of my RAV4 SE recently and along with Fox Toyota, I had looked at many different locations and listings online. Among everything, Fox had the best deal that I could find. Amazingly and ideally, all of the tax, shipping, and extra costs besides the crossbars were discounted from payment. The only item and amount that I had to pay for were the crossbars. This deal was also better than another one which a local Toyota parts dealer in my local area was listing. Funny, but wisely choosing the better out of state deal over the local one. Fox Toyota was also dedicated with their communication every step of the way with their shipping process and delivery awareness and knowledge. The actual shipment arrived a day ahead of the earlier predicted date. I found the box in great condition and everything was packed well inside it as well. All installation instructions and parts were also enclosed and everything fit together on the roof of the car perfectly like it had been there or belonged there before. Just perfect all around! Thank you to Fox Toyota all the way!"
"I order a set of mud guards for my 2024 Rav4 but due to an error the quantity on the order jumped to 3 sets. I called the next day and the service person was extremely helpful and resolved the problem putting my order back to just one set. Then the next day the order was shipped and I received them three days later. Could not have expected any better service."
"Everything has been great. I had looked up the parts online, but came to the store to make sure I got everything right. Andrew checked the list and advised me to ofder them online, so I did.
Installed front brakes today; tears tomorrow.
Good quality stuff; glad to have the Toyota parts."