"The company made extra effort in order to supply my order before my cable installation. I placed an order late notice and was hopeful to receive the modem router before install date. To my surprise, the modem arrived within a few days when I expected up to a week and the item was exactly as described! Brand new!!

Initially I was a little hesitant since I have never ordered from this company, however, they had the best price savings with shipping. Certainly, if I have needs for more of their products, I will consider this company before I take a chance elsewhere. This company, Foxxsales.com definitely has my trust and confidence."

"I have ordered from Foxxsales in the past without any problem.

Quality network gear at the best price I can find anywhere. Communication is great, shipping confirmation, order detail confirmation. Just because they won't ship to a different address may be a little frustrating, but worth the wait. As a business owner myself, it is difficult to prove any person is legit especially when they prefer to ship to a different address and later claim no responsibility for the order.

When I received my products, as in the past few times, they were exactly as advertised. Shipping was less than 5 days at no additional charge.

I will purchase from this company again, they certainly proved to be reliable and trustworthy.
"

"I just moved to a new apartment and I needed a Modem/Router. I ordered one form Foxxsales and then was sent an order confirmation saying my order is being processed and would be shipped in 24 hours. After shipment they said it would take 7 to 10 business days. So I waited two weeks for my item and nothing came. So I made a ticket asking for a routing number. Three days later I received a response saying the order was not processed due to a third party fraud protection. They said I could not ship my item to a different address then my billing address (which is different because I moved). This makes sense and it is noted, however I missed this and yet I was allowed to proceed and was sent an email saying they processed my order. This is a problem. I will not be ordering anything from this company again."

"Great customer service and prices, had a question and was instantly answered via email with a representative. Got all of my questions answered without any confusion. Order placement is very easy, received my product in a very timely manner of less than 5 days with free standard shipping.
Never bought from Foxxsales before, however, after my great experience with customer service I will first consider purchasing my electronics from them. They treated me with great service, best price I could find anywhere and fast shipping to my door with tracking and order confirmation. The only bad was that I needed to be home in order to sign for my order and I could not ship to my work address since they only allow shipping to my billing address. Other than this minor inconvenience, I am very pleased with how I have been treated, good packaging and fast delivery."

"The Good: Great Prices, Free Fast USPS Prio Shipping w/Signature Confirmation! Also excellent communication with fast email response! The Bad: Never provided delivery confirmation number so I could know when to expect delivery. This is not provided with free shipping? My new Logitech keyboard did not ship double boxed? No shipping protection like Amazon or even Walmart? Logitech box did take a corner hit shipped only in a bubble envelope! Lucky no damage to Keyboard!"

"BUYER BEWARE!!!!

I ordered a (NEW) Logitech FabricSkin Keyboard Folio for my iPod Air and I received a used one with the tab broken off, no instruction pamphlet, and it wouldn't go into discovery mode.

It was a B.Day gift for my daughter so we didn't fully open it until 17 days later. I went online to call customer service to complain and get a new one and they had no customer service number.
Instead I had to do this whole thing to get registered just to be able to get more forms…after reading about the other poor folks who fell for this company I realized my best course of action will be to take the matter up with my credit card company and not waste my time with their NON-return policy.
"

"FoxxSales.com is ANTI-CUSTOMER- BEWARE! Anti-Customer NO customer service telephone number, no contact number. Anti-Customer NO customer service email (Unless you fill out a mind-numbing form with all of the following numbers: order date! order #! product #! serial #! Anti-Customer NO confirmation email sent for order, which is a basic international web standard. Anti-Customer Twisted anti-customer return policy, including NO refunds for ANY opened product. (Except store credit, but their store has very few useful things!) Scam Tactic To contact customer service to return something, you must OPEN the package to get the S# and Poduct #, thereby making it impossible to get a simple refund. This is a true SCAM.
"

"Buyer Beware. Save yourself some trouble and go with a more reputable and RESPECTABLE company. They clam to "protect" the customers, when in fact they are protecting themselves.

Called their bluff on "photographing" and "documenting" every product they sell and sure enough, their emails stopped. No response...

If you guys are going to do business, at least have some decency and don't make "policies" that are totally unreasonable and totally NOT the "industry standard."

What a joke of a "company."

They also like to use a lot of quotations around terms and reply with emails that are way too verbose. Most likely a scare tactic to sound legal, but with their grammatical errors, it is clear that this is a "company" that is cheap and sells subpar merchandise. I should've gone with my gut instinct after reading their generic "positive" reviews that were probably family and friends.

Enjoy my money "FOXXSALES"

Will NEVER be doing business with this racket ever.

I advise avoiding this site."

"I have begun using foxxsales.net frequently for items that include the free shipping. Many times the items are less expensive than in the stores and I don't have to get in my car and drive to the store. I love foxxsales! "

"Fabulous experience! Perfect transaction all the way to the door... foxxsales.net certainly showed me what I can expect when dealing with a solid company. Foxxsales is the best and I am pleased to say that I will be shopping with this company again, they provide good service and easy to contact when I had a question, I received my product as expected. Just excellent!"

"Good Service and Price. Fast Shipping over Holiday Weekend."

"This company is GREAT! Purchased several range extenders from them recently and received my order a few days later. Perfect... Received exactly what I ordered, installed all the routers with no problem... all the items were brand new as represented on the site.
Because I had ordered 4 extenders, I had realized we only need 3 for our office, therefore, after contacting the company they processed a refund for the extra equipment without any issue. I had received a fast response with the refund and my account was issued a credit after they received it... no problem at all.
I will certainly purchase from this company again, they were helpful, fast shipping and customer service was better than I had experienced from any big box store. Great company!"

"I ordered a modem from Foxxsales on 4/27/2012. It arrived on 5/3/2012. I had an appointment scheduled with Comcast to install Cable Internet at my house on 5/13/2012. When the tech came to install Internet, he said the modem was defective and I should return it to the distributor. He offered to install another modem. Normally, Comcast charges $7 a month for their modems, but they offered to let me have it for free. I attempted to return the defective modem to Foxxsales and they refused, citing their 14 day return policy.

Well here is the problem with their return policy. First of all, I didn't have the item in my possession for 14 days, only 8, since it took 6 to ship. Second of all, when I sent them a message (since they don't even have a customer service number on their site - pretty shady if you ask me) they said I should have checked the item when I received it to make sure it wasn't defective. Well, I'm not exactly sure how I would have been able to do that since I didn't have any Internet to check it on. Plugging it into the wall to see if the lights turn on isn't going to prove that the item isn't defective.

I understand their return policy, but their rigid adherence to it irregardless of the situation of the consumer demonstrates their lack of understanding of quality customer service. A company has to be flexible to the needs of a consumer in order to generate return business. In my case, they failed to do so and I will never purchase anything from them again.

Not only did they sell me a defective product and refused to repair that situation, but all I received from them were emails rather than a phone call. The fact that they refuse to pick up the phone to speak with a customer to address concerns speaks volumes to their vision (or lack thereof) of customer service.

I will be warning all of my friends in the I/T field about this company and tell them not to be sucked into getting ripped off because the price seems a little better. I am willing to pay a little more if I am actually going to get good customer service.

Foxxsales is not a company that can be trusted. It will be interesting to see what type of propaganda-like response they issue to my post."

"Fast delivery...Product brand new as expected."

"I ordered 1 TB western digital My Passport Essential portable hard drive...... This website showed the lowest online price for the product.....I also like their free shipping offer......the order was delivered within 5 days via USPS priority shipping......for these 5 days I also got regular email update about the status of my order.... they are selling the genuine product and manufacturer's guaranty ......... I am very satisfied and would definitely recommend my friends to shop from this website....."