"I purchased two items from their site. One arrived, the other didn't. When I inquired as to why, they said the item was sold out and that they had refunded that part. I checked online and it was still there but at a much higher price than I had paid. I called back and they admitted that it wasn't sold out, they just did not want to sell it to me at the price that I had paid. I filed a complaint with the BBB which is still pending."

"Their no return policy on clearanace sunglasses is ridiculous I purchased 4 pair of sunglasses, wanted to return 1 in exchange for another pair of equal value, and pay postage both ways, and they refused. Included in the box was a paper that said: "We want you to be completely satisfied with your purchase and offer you a 90 Days Money Back + NO Restocking Fee Guarantee! STAY AWAY!!"