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FraggedHosting

8 reviews
2.66 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-10-29

"I noticed the rating form asked for an invoice number, which I would gladly supply, if it weren't for the server being down for over a week! The owner, Cody, shifted the responsibility to a guy named Craig because he did not have the time to fix the server. No one has seen Craig in about a week. Craig also has the backups, which contain all our business data. I resell to many clients, who are losing business due to this downtime. I myself am a contractor that relies on email for work orders, which I have not gotten for over a week. It seems the entire staff has no contact information for any other staff and no one is able to do anything at all. FraggedHosting will most likely cease to exist, as the majority of it's customers are leaving due to this, which is actually a repeat event. The email server was down for almost a week and no one knew what to do. The staff are way too busy to be running a business such as this, STAY AWAY."

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Variety of brands and products offered
Overall quality of ordering process
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products on-time
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Resolving problems
Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Overall web site
Web site being easy to use
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Verified
1/5

2005-10-22

"This service has been down now for 3 days and i have had no contact from site at all telling me what the current situatiion is, very disatisfied"

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Likelihood of customer recommendations
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Delivering products damage free
N/A
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
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Making decisions on their own
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Customer service making decisions on their own
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Verified
1/5

2005-10-20

"VERY BAD!!!!! There site and all my servers have been down to 3 days not. There not returning my calls. I do a web radio show over 400 listeners and this is out of the question. I have deal with a fuw hours down time but 3 days NO WAY!!! BUYERS BE WARE.......... so far it looks like i am out of 300.00

questions email me ****@****


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may 09, 06
To: Hinokagutsuchi
I don’t know who your working for but i have the invoice saved on my computer and to this day i still never received the money! Enjoy the fact every one lost there money and the company is no longer around!

"

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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-21

"So far everything is great. They keep me updated on every little change and I can contact them live at any time via IRC. They've been a huge help setting up my website. Not only is the support great, but my site is solid as a rock with great speeds. I couldn't ask for a better provider. Thanks a lot guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-12-27

"excellent provider, always happy to help with a lightening fast response time to any problems, i would not hesitate to recommend this hosting provider !! Also freindly irc channel to chat in :-)"

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Verified
5/5

2004-12-22

"Fragged is entering the third week of downtime, but things are being worked on right now.

I would, however, like to state that DJDrew has no affiliation with FraggedHosting whatsoever. He has never purchased hosting from FH and as far as I can tell, only seeks to start trouble.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
2/5

2004-10-12

"Great when it's up and working, but the past week has been ludicrous. Nobody seems to be able to do anything to rectify the problem, and service has been gone for all clients in the past week. I'm only glad that service to me is trivial at the moment, otherwise, there would be bloodshed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-17

"Good Host, 99.99% uptime for everything, reliable servers and friendly staff. I would recommend this host over the past few i have had."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site