"They have beautiful frames. The craftsmanship is amazing. I've been a customer for a long time. In the beginning they use to take a long time to deliver but recently they've been shipping really fast so now I'm ready to give them 5 stars. "
"I had read other reviews that claimed the turnaround was slow. I didn't need my order in a hurry, and I felt like the price was right, so I went for it. The online ordering tool is pretty easy to use, with plenty of options for frames, mats, etc. I set up three different frame orders, from small and simple to large and ornate. I thought the total cost was reasonable with free shipping, so I placed my order. Then I wanted. And waited.
Two weeks later, I wrote an email to inquire. And then I waited.
Two weeks after that, I heard from Mauricio, who explained that they had just heard from their supplier that the moulding I ordered was out of stock. He allowed me to choose a different style (or optionally cancel the order), so I did. Then I waited.
Two weeks later, I inquired again.
Two weeks after that, Mauricio reached out to let me know he was having trouble getting my address into the FedEx site. Finally, 2 full months after I placed my order, I received it. I wasn't in any huge rush, so that's good. And the frames & mats are indeed gorgeous, well constructed, and extremely well packed. Everything was cut perfectly, and I have my art installed and looking great after just a few minutes. In the end, I would order again and just hope my pieces aren't out of stock. If I needed a quick turnaround, I would find something local and pay a lot more."
"I love my new frames. They came just in time for my anniversary!!"
"I love the way the website works and the frames came out great. I would order again!"
"I was not entirely satisfied, due to delays and non-responsiveness. Someone finally contacted me and resolved. The quality of the product was good. The jury is still out on whether frames4less is recommendable. "
"I bought 5 custom frames, about 32x40 each with a 3" moulding and a double mat. At first I was a bit skeptical about buying my frames online, I always figured that this was not the type of product that was purchasable online. Frames4less has this very neat custom framing software that makes you feel as though you were sitting right there in the shop. Truth be told, it was actually easier to make my decision using this online tool than it is when speaking to my local framer. After placing the order online, I received the frames in about 7 days, and they look even better than they did online. The quality is great, and the price is even better! The frames arrived fully assembled and putting my art in took just a couple of minutes. I will not go back to framing locally again."