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Verified
5/5

2013-01-07

"Great service, frat frames, delivery exceeded my expectations"


Verified
5/5

2013-01-07

"Very personable and helpful people that I talked to. She knew their products and making sure I was happy was important. "


Verified
5/5

2013-01-07

"Very pleased with service and love my new glasses"


Verified
5/5

2013-01-07

"ordered my sunglasses without any problems, the website is easy to navigate and the good arrived before xmas and in excellent condition. They were a xmas present so I was very happy with the service. Thank you."


Verified
5/5

2013-01-06

"Great. Fast shipping. It was a smooth and fast experience. "


Verified
5/5

2013-01-06

"Fantastic selection. Easy site to navigate and order. Love my glasses!"


Verified
5/5

2013-01-05

"Timely shipping and product exactly as indicated."


Verified
5/5

2013-01-05

"Fast service and good communication. I got two pairs of great glasses for the price that LensCrafters wanted to charge for 1 pair."


Verified
5/5

2013-01-03

"I've been a 1-800 Contacts customer for 10 years, and I found Frames Direct had better customer service and they were less expensive. Merry Christmas to me! I didn't think anyone could beat 1-800 Contacts on price, but Frames Direct did. They could be the best kept secret for online contacts!"


Verified
5/5

2013-01-01

"FramesDirect.com provided a wonderful personalised service even though I am based in Australia. The day after I placed my order online I received a phone call to confirm that the order had been received, and to check if I had any questions. Shipping was very quick, and the price was fantastic, certainly cheaper that I had found anywhere else. Fantastic service, thank you FramesDIrect!"

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Verified
5/5

2013-01-01

"Frames Direct was the only ones which could deliver me Gunnar Optiks in my Country, Romani, that's why I wanna thank them for all they have done for me! :)"


Verified
5/5

2012-12-31

"I just felt like it was necessary for me to comment on my amazing experience with FramesDirect. You provide quality customer service and great/ accurate product manufacturing! These are great glasses! I won't hesitate to use your service again! Thank you!"


Verified
5/5

2012-12-31

"We ahve ordered many times from Frames Direct and had wonderful experiences. They take good care of you."


Verified
5/5

2012-12-31

"Sallye provided excellent customer service. She went out of her way to find me glasses within my price range that were available. She responded to emails immediately and was very prompt with my requests. I would recommend this retailer because of Salley's service.
Brooke R.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall customer service
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Verified
5/5

2012-12-30

"Good service. They called the next day after the order to confirm. They informed me it may be 10 working days to get the glasses. Indeed that was exactly how long it took."