"My order arrived within 7 business days of my request. Unfortunately, the size on the frames were not the size I had ordered from framesdirect. I took the frames to my local optometrist and they were able to adjust them to make them work for me without having to return the frames. This was my second purchase from FramesDirect.com and I will buy again next year!"

"Each and every time over the last 20+ times I've contacted your company I've always been shown courtesy, promptness and thouroghness. On a scale of 1-10 with 1 being the least satisfied and 10 being the most satisified, I give your team a 10+. Keep up the great work and professionalism."

"They did a fantastic job of finding a hard to find Prada frame from Milan, Italy. This hard to find, new European frame was sold by Frames Direct at the very reasonable price and they even price-matched this item with price found at another website. Very reliable and prompt order handling. I would use them again. "

"Excellent. Frames were delivered swiftly and met my expectations regarding quality and style. very happy. "

"I received my two pair of sunglasses within a week. I am very satisfied with my glasses and the service I was provided!"

"Excellent! Quick delivery!"

"It was easy to use the web site.
All the instructions to measure the frames were very helpful.
I could find the frame I wanted with a price that matched what I would get with my vision plan discount in a regular store."

"Great job Framesdirect! I had to learn a few things such as PD; however, the savings made it worth it! If you are thinking about ordering from this company, you will have an amazing experience if you READ, READ and READ everything as your follow the ordering prompts."

"fast service, fast response on order, creditcard check ,exelent phone attention,the best sunglases than I was looking to fine for years and very very best quality. I recomend it as the best place to deal on glasses."

"I was very satisfied with my experience with FramesDirect.com. I actually made error in my shipping address and I was very easily able to speak to an actual person to get the error corrected. My glasses were shipped exactly on the day they said they would be. I would definitely order again through FramesDirect.com"

"Great service. My frames weren't instock, I got a call right away and a follow-up email. I was quoted an estimated 2 weeks delay but I receive it within a week. The customer service rep over the phone was very helpful with my questions.
I do however recommend boxing frames with more protection or padding and in a smaller box.
My frames are perfect and I love the price I got them for!
I'll definitely buy again when the time comes. Thank you!"

"I did not belive before my order that the customer service and the service is so profound and caring, not to mention the product it self that was arrived fastly and better than expected. It is strongly recommended to order and use from this store. again - thanx you all."

"I was looking for a particular brand and model of frame and found it instantly! The service was great, the price was lower than I expected. I received the frames within a few days."

"After a bad experience with a competitor (go-optic.com), I was thrilled with the FramesDirect experience. Terrific communication (phone calls and e-mail messages to update order status), free shipping, and great prices. Frames Direct is a high-quality online retailer run by people who know how to get customer service right. "

"The staff is highly professional and very helpful. I will definitely shop at framesdirect for my future eyes need....money worth spent...thank you."