"It was amazing! I called to ask a few questions because I was new to buying online, and I was helped step by step to make my order. Every question I had were answered clearly and patiently! "

"Frames Direct delivered on time and the condition of the product was faultless. It was reassuring to get confirmation emails regarding payments and parcel shipment from them.
I am very happy with their service overall and would not hesitate to buy from them again."

"Excellent frames and glasses. Highly recommended."

"This was the first time I've ever ordered glasses on line. I where progressive lens and was worried about them being right. They were perfect out of the case. I love the frames and they fit me totally great. Thanks! Cheryl"

"Excellent. They were good comminucators regarding my backorder, and it shipped earlier than they had estimated. I will buy from them again."

"I was very pleased with the service, as well as,the price on the frames I purchased. Shipping was very fast, and emails were answered quickly. I will definitely buy frames again from FramesDirect.com."

"Dear Frames Direct,

I am extremely satisfied with the level of service and quality. Have recommended you to friends and family and will buy another pair in the nearest future.

Many thanks from a happy customer,

Alexey (Moscow, Russia)"

"The glasses were just as pictured and the service was quick and excellent. "

"FramesDirect had the exact frames I wanted, which I could not locate at any retail store in my area. Though they were not in stock and could not be shipped overnight as I had requested, I was contacted with a personal phone call within minutes of placing the order online to make alternate delivery arrangements. The frames exceeded my expectations."

"Great. No complaints very happy with my "

"I love the new frames I ordered, frames direct made the process very easy and simple. They have all the newest frames and lens styles out right now. I have made frames direct my new home for glasses. "

"Fair. I placed an order for frames and lenses in the beginning of February. I was then emailed that my frames where on back order until March 7th at the latest. My frames are now predicted to be on backorder until the 27th of March. I understand that FramesDirect.com has no control over the frame production, however waiting 2 months for frames and glasses is too much. I'd like to be able to see within 2 weeks of ordering my frames and lenses. Because this situation was such an inconvenience, despite the fact that the back order was out of the control of FramesDirect.com. In the future I will pay more to get my glasses sooner rather than later form another company. "

"This was so easy, and so much more cost effective! Fantastic customer service!"

"I absolutely love my frames and wish I would have just got the lens when I ordered my frames. Instead I paid more at another place :( FramesDirect has the best selection and best price. Totally satisfied.

Thanks FramesDirect"

"Thank you for fast, professional service. The frames & lenses I ordered were exactly what I expected!! I was also elated with the 50% promotional discount on premium lenses I received from FramesDirect!!!

-Anthony G.
Waco, Texas"