"Customer service handle my inquiry clearly. Product shipped early than expected."
"Quality Products! received it within 5 weeks didnt expect that early due to pandemic. Will still buy other product soon!"
"Thankyou for the quality tissue supply freedom paper! Products shipped so fast! will order again soon!"
"Did not expect the product will arrive so soon. I expect 3-4 more weeks due to covid. will try other products soon!"
"Products quality is same as advertised. Well packaged and product got here safe even there is a pandemic highly recommended."
"Ordered received within the 4-6 months TAT they give. well packaged goods. will order again soon!"
"Ordered tissues a month ago and after a month and 1 week i got my tissues. orders says will received 4-6 weeks still a good time even there is a pandemic. thank you very much"
"Got my package very fast and secure. A big help in this difficult time."
"Great service, fast shipping!!"
"My experience with this company is really great, I have received my products quickly and the shipping was fast and perfect, I will purchase from them for sure"
"Just received the package, and I'm really impressed of the quality of the products ! l "
"The lack of communication and complete disregard for my needs is unacceptable. I ordered a box of tissue March 2020 and have yet to receive it. I requested a refund May 4th and was told by Maxine Rodney I would receive a refund. No further contact has been received as of June 24, 2020. I submitted a claim to receive a refund via my bank and PayPal and surprisingly there is a tracking number. I don't want the product and it will not be opened and promptly returned. "
"If I could give them a negative 10 I would, poor customer service, no follow up, they take your money the day your order and NO TOILET PAPER!!!! way beyond pist.... Next step contact bank and BBB "
"I ordered from the company on 4/6. At the time, shipping was 6-10 days per their website. After three weeks, I reached out to inquire about a tracking number...nothing. 4 weeks pass by, I reach out to the company again. No answer. I filed a claim with PayPal. I escalated it, on the last day they had to respond, a tracking number was sent. I told PayPal I still wanted a refund and did not want the item which still hasn’t showed up. And nary a peep
From the company. "
"I ordered from this company April 4th. I was told by email that I could expect delivery in 2-7 days, this was reflected on the website as well. I did not receive my order as promised. Upon purchase I was also told that I would receive notice of the tracking number from USPS. Neither of those has happened. I emailed the company on 4/23 stating I had not received the package, had not heard anything from the company about a delay, nor from usps. On 4/23, I received an email stating they would reply within 48-96 hours. I did not hear anything within the promised 48-96 hours, in fact hadn't heard anything after 144 hours. So, I emailed the company again letting them know to cancel my order and I issue a full refund. Again I heard nothing back. I filed a report with PayPal. still nothing. I then escalated my claim via PayPal. And still did not hear anything for weeks. Today I received an email saying my order has been completed and shipped. As I wrote in every communication to this company since 4/30 email and in all my communications via PayPal - I no longer want or need this item, I MOST OF ALL no longer wish to do business of any sort with this company given their absolute failure to communicate at all in any way. "