"I only got it after the expensive quote because I was at the dealership. I will be switching to good but cgeaper isnurance after holiday. "
"Thanks so much for the awesome customer service!"
"Every time I call this company they answer with the most enthusiasm and knowledge. "
"I signed up for insurance, was told and sent information about my policy and scheduled due date for payments. Payed the down payment. First bill come around and I paid it then I get information about my policy canceling. Called and had to start a whole new policy over!!! Pay my down payment again and new monthly payments...completely unacceptable because I did my pay through it all! "
"Getting setup with new insurance was quick and easy. The only issue I have currently, is when logging in to the website to get a copy of my insurance card, there are no documents. I click on the policy documents and it is blank. I called today to have a new car added to my policy that was purchased on Saturday and would like to have a copy of my insurance with me and I am unable to get that through the online services.
Is there someone that can help me with that?"
"I filled out something online to get a quote for motorcycle insurance. I was called back within 2 minutes and some information taken and then handed off to another representative who offered me the best customer service I have ever received from an insurance provider. She was fast friendly and efficient. I was quoted, emailed the details paid for premium in full and emailed proof of insurance. Let me say it again; fast, friendly and efficient. The entire process took less than a half hour and we are insured. My auto policy will expire with Geico this month and I will be calling next week to get quotes for my 3 other vehicles. Thanks a million to the staff members who assisted me at Freeway Insurance. "
"I was charged double down payments and your company refused to refund my account. Customer service reps gave me the run around and management refused to acknowledge or respond to me."
"My internet kept going downwhile I was signing up. My agent was so patient"
" I was charged more than what I was supposed to pay. When I told them about it oh, they did not fix the problem. When I canceled they did not refund me can somebody please give me a call at ***-***-****"
"Only reason it didn’t get a 1 Star is because I ended up with insurance but even then, it would be more convenient to find whatever insurance directly from an insurance company. Very unprofessional as well. DO NOT RECOMMEND."
"Danielle was absolutely perfect! Once telling her what I needed, she took the wheel, lol, and made it happen!
She was very attentive. Thanks a Bunch Danielle!!!! "
"I was given a quote but then given a higher quote because of an incident that I had disclosed before the first quote. I was assured that they would contact my previous carrier of the change and it would cancel so I didn't have to do anything. I am still getting emails and text messages from previous carrier about the policy lapsing and telling me I can reinstate with payment. Could not get a quote online, had to speak to a person. "
"Great experience Sonia Perez was very helpful. "
"I requested a quote for my two vehicles and home owners insurance. The quote sounded great for the vehicles. I had told him that I wanted to wait to make a decision on a total package. I gave him my bank information with the understanding we would wait for the home owners quote to move forward. After the discussion with the agent I immediately received a debit to my bank account and a new vehicle policy had been created. There was no agreement to start the policy. I signed no documents. When I reached out via email there was no response via email or phone. I had to keep on pressing to get an answer from Highway/Oasis after five days. I will never use nor endorse this company."
"Freeway Insurance is best "