"You have to be an advocate for your customers when things go wrong with their shipment. You have contacts when you are setting up a shipment, but no contacts when your customers have to file a claim? If you do, you are unwilling to share their name (your words, not mine). Who are you protecting here? I find little value in your service. I can go online directly to a carriers website and get the same service. Also, you say that you get discounts through Freightcenter, funny, I have received better pricing going directly to a carrier. Not in all instances, but you just have to look at different carriers when shipping to different parts of the U.S."

"Always delivering friendly, efficient customer service. I no longer dread LTL shipments. "

"Horrible! Absolutely horrible!"

"Calyn Hamilton is the worst rep ever

Fright center is the worst team very unprofessional and lazy and never help after they get your money

Stay away"

"My Sales rep was very courteous and always found the best deals for me. He made doing business a pleasant and positive experience

I will definitely use Freight Center again and recommend to my colleagues."

"Deliveries hardly made when setted at. Lost business and revenue because of it too many times."

"DARLENE IS ALWAYS VERY HELPFUL AND GIVES US THE BEST PRICE! VERY SATISFIED! A++"

"Great customer service! Sam worked with me every day until the job was complete. I will definitely use Freight Center again for my transportation needs."

"I love Caylen at Freight Center he took very good care to get my stuff to and from the Expo..... will always use...

Thank you sooooo much"

"Freightcenter messed up on the pick-up and the carrier came out twice. The carrier charged for coming out the 2nd time and Freightcenter passed the fee on to us when it was their fault. They are only willing to refund us part of the fee spread out over our next 3 shipments. I guess they're willing to loose a customer instead of doing the right thing. "

"Great company to work with. Deliver when they say they will. Pleasant staff who takes an interest in our business needs. Very responsive in returning calls and quotes. And, very competitive on the rates they have charged. Freight Center is our first choice now for your shipping needs."

"This particular shipment went well. The only times it hasnt gone well has been with specific carriers. If you call your agent at Freightcenter, he will guide you on which carriers to avoid. Also, if you are shipping something that is over 14 ft long I wish freight center would tell you the oversize fee along with the quote. I learned the hard way to call and get it quoted directly. Overall, freightcenter has been a good company to deal with up to now. "

"We don't ship freight that often, but when we do, FreightCenter has always come through for me, on time and with better rates than I can come up with on my own. Takes all the hassle out of shipping freight. My rep, Jeff Krook has never let me down, and I'm not even a big customer."

"Delivered as promised with good follow-up"

"I would like to thank Art Carrol for providing me with great customer service. He answers all of my questions.
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