"My service was bad until I actually spoke with a human being your AI has a lot to be desired! I will never again go on-line with Toyota again if I need anything. Mis information is all you give and it's not worth going to the hassle. As long as I drive Toyota vehicles you will never have to worry about me getting your business. I own 2 bought and paid Cash! For both and needed parts several times on each vehicles. NOTHING like Shaking hands and Saying THANK YOU. I'm not AI so don't treat me like it. 5 Stars C. S. I'd rather go to Ford than deal with your on-line. "
"Jasmine was very kind to help me to find part numbers and advices me to order online for Thanksgiving discount that save me over $100.
Another gentleman was very kind and patiently to help me exchange one of order that I tried to figure out by myself but it was wrong. "
"Jenny called to be sure your order is right. fast shipping ( Jenny)great customer services."
"Really fast service and price is right."
"The parts representative was very helpful and gave me good information"
"Very polite and helpful for what I need."
"Nice receptionist and professional handling "
"Smooth transaction with loading assistance. "
"Very good serviced and good "
" Service is good and so nice. Thanks!"
"Have my 2017 Carmy SE serviced at Fremont Toyota since new. Ramiro is always helpful and patiently explaining all service options. He's the reason I choose Fremont Toyota instead of others. "
"Had a good experience buying parts online.
Would definitely buy again.
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"Ordered several parts. The rest were delivered on a timely manner but for one item with no notification or message that it is not available at the moment it is on back order on their part. Still got charged for an item that was not available in their parts department and got a reply later on AFTER I followed up on my complain that the delivered items was missing one. Will have to wait almost 2 weeks for the item’s ETA to their store. "
"very friendly, informative. both Chris and Tony were courteous. Thank you Regards , chary "
"Very satisfied with the purchase
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