ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-11-26

Thank you.

"I live in Utah, purchased Hamilton tickets online for family members in NY. I was concerned about buying them from a broker I didn't know. I called to arrange for pickup and the customer service person was very friendly and professional.Everything went smoothly and I saved some money. Would buy from Frontrowtickets.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-15

AMazing tickets!

"At first I was panicking and thought I had made a huge mistake because the reviews for this site are horrible. For months I worried about getting my tickets and once I did get them I was worried they were not going to scan once we arrived at the venue. I got the tickets 2 months or more before the concert via Ax's app and when we arrived to the concert the tickets scanned perfectly fine! I worried and stressed for no reason and the concert was AMAZING! Since this experience was so smooth and went better than I expected I needed to write a positive review!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-04

Thank you!

"Before I bought, I saw several negative reviews, but they all seemed to be for events that were many months out, and the complaints seemed related to problems associated with the event. I was looking at buying NCAA tourny tickets at stubhub, but then i saw how the redic. fees and kept looking. I found this site and instantly bought 5 tickets for the same price with NO FEES, which i assumed would actually not be the case. Going to the games tmro for less!! thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-09-10

Amazing place!

"Before I bought, I saw several negative reviews, but they all seemed to be for events that were many months out, and the complaints seemed related to problems associated with the event. I was looking at buying NCAA tourney tickets at stubhub, but then i saw how the redic. fees and kept looking. I found this site and instantly bought 5 tickets for the same price with NO FEES, which i assumed would actually not be the case. Going to the games tmro for less!! thanks! (I will update if there is any problem with the tickets that I have printed)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-21

great seats!

"FrontRowTickets.com is the premier source for access to more than 7.5 million tickets to more than 80,000 concert, sport, and theater events"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-06

Great work.

"I purchased two tickets for Lewis Black the same day of the show. I was immediately sent an email documenting the transaction and then another email with the tickets. I called about the rebate but didn't want to sign up for the service. I started feeling a bit unsettled, thinking the tickets weren't going to work due to all the negative reviews. I called the venue but they were not able to tell me if the tickets were valid, the only way was to show up and see if the tickets could be scanned. They scanned. It worked. I paid $20 for $60 tickets. I was thrilled. I also received a follow-up email from FrontRowTickets thanking me for my order and asking if I received the tickets."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-22

Great team

"My experience with FrontRowTickets was quick and easy. I was looking for tickets for the Cincinnati Reds baseball game that I was going to. The game was sold out and the only way to buy tickets to the game was through a ticket retailer. FrontRowTickets had available seats for the game. I purchased tickets from them online and it went smoothly. I got the tickets and printed these off on the computer. The surcharge was a little expensive and I didn't know about that till the end of the checkout, but I went ahead and purchased anyway. At the bottom of the site, it said that I would receive a subscription to Sports Illustrated, but I haven’t received anything yet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-05

Great work.

"Getting tickets through FrontRowTickets was convenient through my being a member of Team National. I got a 12.5% cashback every time I purchased something through FrontRowTickets and their price was usually cheaper than that of StubHub. I’ve used FrontRowTickets a lot of times to get tickets for concerts and sports events. The delivery of the tickets that I purchased was good. I could print the tickets off right away if I needed to or these would show up in the mail. FrontRowTickets has been good and I've never had an issue in the many times that I've used them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-04

Great staff

"Getting tickets through FrontRowTickets was convenient through my being a member of Team National. I got a 12.5% cashback every time I purchased something through FrontRowTickets and their price was usually cheaper than that of StubHub. I’ve used FrontRowTickets a lot of times to get tickets for concerts and sports events. The delivery of the tickets that I purchased was good. I could print the tickets off right away if I needed to or these would show up in the mail. FrontRowTickets has been good and I've never had an issue in the many times that I've used them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-01

Amazing staff.

"We have used FrontRowTickets.com twice for football tickets and have been very happy so far. Fast and efficient service. Phone support was excellent for our last minute purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-01-29

Great features!

"Searched for concert tickets and FrontRowTickets.com had the absolute LOWEST price, by far, of any ticket sellers. I am extremely pleased and glad I found FrontRowTickets.com, and will always check their web site first when looking for future tickets.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-01-16

Amazing ticket'S

" We have worked with FrontRowTickets.com for a number of years now and have been extremely happy with the professional and accommodating service they have provided. FrontRowTickets.com have risen to the challenge of our requests, particularly when we requested a seating plan where customers could reserve their specific seats – this proved to be no problem and provided a solution for us, which we use for all of our events to date.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-23

Amazing work!

"The service is fast and the ticket agents are very nice. I always am able to get great seats. Keeop up the good work.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-19

Great seats.

" Purchasing these tickets was easy using the website. Overall show was enjoyable after the vocal microphones were fixed. Lead singer microphone issues were bad during first two bands. Time to update some equipment or take measures to reduce wireless interference at this venue. At least the techs got it figured out 1/2 way through. All the bands worked through the issues professionally.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-14

Amazing Tickets

"I could book tickets, one day earlier than play date because my customer wanted to see it at the final moment. Purchasing tickets was easy, but it took time to purchase parking tickets. It would be much better for me to purchase game tickets & parking one at one time. Please take it into consideration.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges