ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-07-13

"Parts came in on time and in superb condition."


Verified
1/5

2014-07-13

"no way to get tracking number even after calling directly. first agent forwarded my call without notifying me. i would rather cancel my order if there is no 20 percent restocking fee. maybe this is how they survived, by sucking in customer service than charge restocking fee. will NEVER buy anything from frozencpj"


Verified
5/5

2014-07-13

"Frozen is great! Decided to try liquid cooling for my next build and they made it easy to find everything I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-13

"Very good items as advertised"


Verified
5/5

2014-07-13

"No problems with my order. Got just what I expected to get and everything was packed well."


Verified
5/5

2014-07-13

"I'm really happy about the fast replies on my emails and the extremely fast shipping, They even shipped it on saturday!"


Verified
5/5

2014-07-13

"Just what I needed for my bucket cooler"


Verified
1/5

2014-07-13

"I ordered a usb 3.0 internal 20 pin low profile connector. The cable must somehow be defective because my usb devices keep disconnecting and when they work they work at a very low transfer speed. I plugged it to the back of the motherboard and my usb 3.0 flash drive is very fast. I feel cheated of my money you guys at frozen CPU either wired the cable all wrong or this is not usb 3.0 cable. You guys lost a good future customer. I guess I'll stay with amazon
I'm very disappointed. Thanks for nothing
"


Verified
5/5

2014-07-12

"I am very satisfied specially for them entertaining all querries and quick actions."


Verified
5/5

2014-07-12

"Very impressed thank you."


Verified
3/5

2014-07-12

"I think you need to figure out a better affordable shipping alternative for shipping smaller items to the west coast (NOT GROUND). My item took 7 business days (11 days from the order day) to get here and cost $18 for the privilege. If I sold something on ebay and charged that much for shipping and then it took that long my seller rating would be crap. This is the problem with direct from the vendor, no real third party ratings incentive to do better.

For example my package would have fit in a medium flat rate three day box from the USPS which I checked would have cost you $12 and probably would have got here last Saturday even with the Holiday. As it was my package arrived after 2pm on this Friday after I left for a planned trip thus delaying construction of an expensive computer for a $90 case to over half half a month from the order date. I pray when I get back the case and fan work!
"


Verified
5/5

2014-07-12

"Quality parts and fast delivery"


Verified
5/5

2014-07-12

"Exactly what I ordered, exactly when they said it would be here.....very satisfied! "


Verified
5/5

2014-07-12

"Great company to buy parts for computers...No problems..."


Verified
5/5

2014-07-12

"Evertyhing arrived without any damage, packing seemed not enough but i guess its fine. Their wabsite provides every information you need through the order and it shipped as soon as they have the last item in their stock."