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Verified
4/5

2017-05-20

Searching for items

"The search engine could do with a facelift, it would not find fuseholder but required fuse holder, etc for several items."

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Verified
3/5

2017-05-19

Noice Price

"It was overall great experience. Better without ad blocker by the way."

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Verified
5/5

2017-05-19

Wonderful!

"I discovered this site off of Reddit. I was skeptical at first, but was very happy with the website and process for ordering. Very unique, but also familiar. I'll be buying from them again, for sure."

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Verified
1/5

2017-05-19

Checkout process is very cumbersom

"Invest some time and money improving the checkout section of your website. Difficult to change/modify shipping/billing addresses. Autofil does not populate correctly like it does every other website I interact with. "

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Verified
2/5

2017-05-19

Frys.... good deals, but horrible experiences. It's what ya get!

"When I found the monitor I wanted to get at Frys for the best price available I jumped on it. The deal had been going on for only 2 days, but the stock seemed to be low at every store.

So I decided the best thing to do was to go into the store and see if I could find the display. I spoke to an employee at the Burbank store who said there was exactly 1 left. Well he looked up and down the aisles and couldn't find it. He also said there might be a demo unit or something and they could take a pitiful 5% off.... (5% really...????) But he never did find the Demo unit.

Flash forward 2 days. I decide to try and order the same monitor for store pickup this time. I figured maybe they'll be able to find that 1 unit, or something. I get a confirmation that it's ready and then 25 minutes later a phone call / voicemail from Mark. He tells me that they have an incomplete one that was a demo unit with No Base. I'm intrigued, so I call Mark back and am told by another associate that he is with a customer and they would have him call me back. The other associate did not take my information and didn't try and help me with the display.

So I"m sitting here wondering if Mark is going to call and decide to look around for the monitor again. I find they have some in stock at the Anaheim Store and the Oxnard Store. Each of those is an hour drive for me, so I see the option to have the Display shipped to me.

The good news is that I finally ordered the display for shipping. Hopefully they actually have them in stock this time! I also was able to use a promo code for No Tax (That's a good deal!) and shipping was free. So in the end If its all good I'll be happy, but it shouldn't be this hard.

One thing that happened to me is that it rejected my business bank card 4 times. It just wouldn't take it and said there was an error without any reason why. I was able to use my Personal Bank Card and it went through without a hitch. How strange! But hey that's Frys, what do you expect for a store that is full of Aliens and Spaceships.
"

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Verified
4/5

2017-05-19

PayPal Alternative

"Why not add PayPal as a method of payment when checking out? For many of us, it has been a reliable and trusted method of payment - on and off the internet. This is not a complaint - the store may have business considerations of which I do not know or understand and I trust in your judgment here.
Thank You! Your stores are a real asset to Northern California.
"

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Verified
5/5

2017-05-19

Good Connection

"Thanks for Fry's, otherwise I would not be able to find the computer parts I need. I was in need of a 5 pin connector that adapts a ps2 keyboard. I searched the web to no avail, then I decided to search Fry's website and I found exactly what I needed."

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Verified
5/5

2017-05-19

Frys has great prices for the value

"Sign up for Promo Codes, get weekly deals in electronics can't be beat"

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Verified
5/5

2017-05-19

Perfect software for my needs

"As usual, site easy to use. Has wide range of products to meet most needs."

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Verified
5/5

2017-05-19

Quick and painless

"Easy to read and understand step by step instructions. Not bad."

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Verified
5/5

2017-05-19

Deal's

"Great deal's best place for electronic"

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Verified
1/5

2017-05-19

Improve online interaction

"Every time I try to order online I have problems using my promo codes. I call customer service who tells me that this happens from time to time and that I should wait an hour. However, this literally happens every single time I try and place an order online. Then at checkout, it wants to refuse my Discover card which can more than cover the cost of the purchase. "

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Verified
3/5

2017-05-19

"promo code did not work earlier when tried.
"

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Verified
5/5

2017-05-19

TV purchase

"Nice and easy, and the best price out there. "

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Verified
5/5

2017-05-19

"I very complicated place orders online!!"

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