"Item as promised, delivered quickly. "

"Was very unsatisfiedwith the design of the floor lamp. there is only one tiny set screww which does not hold the pole in place. Extremely disappointing since we had this same problem years ago and it has not been fixed on the newer models. Not what I expect for $200.00.

Any ideas on how to strengthen it.

"

"Well, the ordering process went smoothly -- I have no complaints there. Shipping was also just fine. Unfortunately, the products themselves have been a let-down, and how that is resolved still remains to be seen. Our previous SAD therapy dimmable floor lamp from you guys partially broke after two years (the knob to actually turn it on and off, came out, and can't easily be put/glued back in). It should be under lifetime warranty, but I was still awaiting feedback from your company on how best to deal with that. Because our son's SAD interacts with his ASD & SPD, we barely get any real sunlight at this time of year, and fake sunlight is utterly imperative, a friend gave us the money to purchase a new lamp, so we would have one more quickly. Ideally, the original one would end up fixed/replaced, and we would have a back-up. Unfortunately, the new one we received is defective! The plastic piece inside the metal tubing, which braces and lines up the bottom piece of the body of the lamp, with the base, so they can be screwed together, was pushed too far up into the tube before being glued in place -- or so it seems. So, now we have TWO floor lamps from your company, both with lifetime warranties, neither of which we can use. These are high-priced items that are heavy to ship, and I would hope that, beyond the warranties being honored, shipping to make good on those warranties, is covered. I should not have to pay to mail a large, heavy object back and forth, extra times, because the ones sent to me were not up to your own company standards. Will this be resolved, and when? I'm waiting to find out."

"Ordering was simple and fast. Products were fully and accurately described.
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"The lamp arrived in perfect condition within the order time specified after my order was placed."

"Customer service was friendly and informative. I use my UltraLux II each morning, as I read the paper. Very bright, with a small footprint."

"Fantastic bulbs change the entire look of our business. People often wonder why it looks so vibrant inside....it's our secret."

"Very knowledgeable about the product"

"I have had nothing but a good report for Spectrum Solutions in my experience with the company the several times I have done so."

"happy ,second light great service"

"FAST SHIPPING - EVERYTHING ARRIVED PERFECTLY PACKED - WAS ABLE TO PUT THEM TOGETHER IN NO TIME - UNFORTUNATELY I DROPPED THE TOP OF ONE OF THE LAMPS, IT FELL & BROKE INTO TINY PIECES (MY FAULT) - I CALLED TO GET A NEW ONE AND AM ON WAITING LIST TO RECEIVE ONE AS SOON AS THEY ARRIVE - WHAT GOOD SERVICE! THANKS."

"I ordered the combo dawn lite and desk light. When it arrived the bulb for the desk lamp was broken. The customer service person was great in ordering me another bulb but now two weeks after my innitial order and I am still waiting for the bulb."

"Online ordering was smooth. The merchandise--BlueMax™ 70w Black Dimmable Floor Lamp--arrived very promptly. It was securely packed. Assembly (three screws at strategic locations) was easy, and the lamp worked as promised."

"One of the bulbs purchased was cracked and not usable...I have already thrown out the delivery box just in case there were small pieces of glass still in the box..."

"They delivered my light right on time. It was in good condition. i staples my guarantee to the inclosed pamphlet for safe keeping. I think that I am being to feel the effects of the light. Plus I have been able to sit out side in the sun since we still have a few days of warm weather. Thankyou for you concern in this matter. One thing I would like to add is the brackette that holds the bulb in place seems a bit weak. May I suggest a stronger attachment of this particular area."