ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-08

"Furniture Deals has a great selection and fantastic pricing! Their delivery was on time, and they resolved any issues that arose during move-in in a timely and professional manner. The store showroom is very spacious and has realistic bedroom layouts that allow you to imagine what the furniture would look like in an actual room. Great protection plan offered for 5 years too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-11-07

"Furniture deals offers mid-level furniture, which is what we needed for an apartment. However, they do not negotiate prices which can leave prices a tad high."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"The employees were very helpful and knowledgeable. I was very pleased with the prices of the furniture and the quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-11-06

"Great in store customer service with a good variety of furniture choices. Delivery was on time and efficient. Will definitely becoming back for any future furniture needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-06

"We were happy with our experience at Furniture Deals. The store had a nice selection and good prices for sets of coffee tables and end tables which is what we were looking for. The staff was helpful and didn't bother us too much while we were in the store shopping. I wish we would have known about it before we bought our other furniture for our recent move."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"truly enjoyed my experience with Furniture Deals. The staff was very friendly and did not apply the pressure to by anything. I would shop again there. The delivery men were very efficent and quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"We had a very good experience at Furniture Deals. We just bought a new home and need to furnish several rooms and still not quite done We plan on going back to Furniture Deals for future purchaces. We were very happy with Vera, the floor sales assistant who helped us. She was was very patient with us and helped us tremendously."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-11-05

" Our salesman was great. He had good knowledge of the product and the extended warrenty that was available. The credit gal was fabulous also and was great to work with. I bought my chairs on Thursday and were able to get them on Sunday so I loved how FAST they were available. Delivery on the other hand was less than acceptable. My delivery time was from 1-4pm on Sunday the 4th. They didn't arrive until 5:45. We had to call the store to see what happened to them and were informed that they were an hour behind. The driver did start calling us as they got farther and farther behind. They were 1:45 behind schedule. The delivery guys were great once they got to us and my merchandise was in good condition. Waiting that long for a delivary does waste an entire for your customers. It is frustrating. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"Furniture Deals is a nicer, higher-end furniture store than I expected. Some of their furniture is of a lower-end, less expensive quality, but some of their furniture is actually quite nice and comparable to some of the more expensive furniture stores in town, including NFM. Their customer service is very good and the salesperson who helped me was friendly, courteous and knowledgeable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"WE are fully pleased with our purchase from furniture deals. The salesman Dennis the menace at the metcalf location was not pushy which helped us make 4 trips to the store until we finally furnished our house. We had a small issue with some damage received merchandise and the customer service was top notch with getting us replacements as soon as we could meet for the new delivery date. i would defiantly recommend them to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-11-05

"The chairs we bought had to be ordered. As of 11/4/12 we have received no word. We also bought two pillows which needed to be ordered. They arrived on 10/31."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"The customer service people were really nice and helpfful. I would recommned Furniture Deals to anyone that wants great furniture at great prices and great customer service for the purchase to delivery. They really want you to be happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-11-05

"Very helpful and furniture is great!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-05

"Easy to do busines with and good value for price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"The selection of furniture that I needed was great. The prices are affordable and competitive. The delivery of my order was great as well. I loved my experience with Furniture Deal$!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A