"Pam has the patience of a Saint. Everything was perfect until time for delivery, then my email exploded. I had to call twice to clarify what was happening. In two days the delivery is scheduled. That should be interesting."
"The best customer service . Knowledgeable, reliable, very competitive pricing"
"Tim Shepard was recommended by a friend. From our first email contact, Tim was prompt in responding and extremely knowledgeable of the myriad of products FLS represents. He helped us narrow the field of selection and was very helpful during our visit to FLS and as we made final style and fabric selections. We could not have asked for a better customer experience! Thank you, Tim and FLS!"
"It was a wonderful first experience.
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"Great assistance during the sales process. Great bargains and quality furniture. Delivery out of state took weeks longer than indicated during the delivery process. When I spoke to my salesman and the delivery scheduler, the responses were not so helpful. "
"Great Team Comfortable & Fun............"
"We like it. I would recommend my friends also to buy from here."
"Great selection, ease of shopping,quick deliver and then It arrives and it is all wonderful."
"Our sales agent was knowledgeable and helped us decide on the best design choices "
"I have been having trouble with post office changing my address to an old address. I gave the address the table must go to, to the person I ordered from. I asked how long it would take to get . She said it was in stock and no more than 3 weeks. after a moth I email and sued where my table was. Then suddenly the shipment was generated and sent out to the wrong address. Luckily my old landlord caught the shipment.
When I ordered a lighting fixture last year the same thing. It wasn't sent until I called about it."
"Good experience and helpful sharing of ideas"
"We have shopped here for the majority of our house furnishings and always with Charlie Sheffield. Highly recommend the store and him."
"After purchasing numerous pieces for our new home, we discovered something wrong with the mattress. Customer Service took care and replaced it immediately. They also made a service call to adjust new electric recliner. Everyone was pleasant & professional and the company stands behind its products."
"GREAT PLACE TO SHOP AND ALSO GET IDEAS FOR YOUR HOME . I COULD SPEND ALL DAY JUST LOOKING .
SALES ASOCIATES ARE GREAT ."
"Knowledgeable mattress sales staff and liked having so many different brands to try under one roof!"