"Dot our designer was so helpful. Loved the huge selection. Great store!"
"I always have to wait for the sales person to return my voice mail for couple of days if not more. Asking for price takes long time. NO IMMEDIATE RESPONCE"
"We had been once before and didn't find what we were looking for. The second time we visited we saw what we wanted immediately. We stopped our designer, asked a couple of questions, and had the purchase complete within about 10 minutes. He had the shipping info, shipping charges, and total ready quickly. Also knew a lot about the product line off the top of his head, and was able to answer what he didn't know with his phone in moments (about different options not on the floor). We were pressed for time that day so all worked out great!"
"I have told everybody about my wonderful experience here with Karla Smithback. I throughly enjoy working with her and intend to be a repeat customer in the future!"
"Jennifer Caldwell has helped over the past 8 years, and always steered us in the right direction for making the best choice of furniture and furnishings!!!
Would highly recommend. The delivery team has also been very professional, careful, and prompt!"
"I needed to purchase several rooms of furniture for my new home but didn't want to wait to special order. I found almost everything I was looking for in the outlet center! Beautiful furniture, reasonable prices, and all the pieces coordinated perfectly in each room! Delivery was flawless! Great overall experience! Thanks for making it fun and easy! Will definitely return and refer! "
"The salesman was great! The product is outstanding. Your customer service did the impossible. I'm one happy customer."
"Always a pleasure working with Bill and Becky whenever we come into the store even if it is a small purchase. Many thanks."
"Building a home in one state and living in another presents a problem in itself but not knowing where to shop will cause you to have nightmares. So we started looking locally and then made our first trip to FLS. We were overwhelmed and walked out without purchasing a thing but in the ensuing weeks we found what we wanted either on line or in stores close to our home. We talked with our agent Sarah Stickle multiple times on the phone and then made a second trip and I would say it was successful because we purchased 3 bedroom sets! Because of the raport we had with Sarah we were able to order the mattresses over the phone a couple of weeks later.For our 3rd trip to FLS Sarah was going to be on vacation and she set up an appointment with Gerard Cote. He was just what the doctor ordered because shopping with my husband is like walking barefoot on hot coals. We were able to find him a reclining love seat that he is going to enjoy for years.
I ordered the couch I wanted on the 2nd visit ,but was deterred by my husband from ordering it , picked the material and my husband found 2 chairs that I had passed by because of price but since he wanted them I now have them. Because of the patience of these two fine sales agents we are so happy with our purchases and any time I want to add I go on line and find something and it is taken care of without driving 4 hours. We have been tellin everyone who will listen that FLS is the place to go and go and go. Love it there, love the prices and love the service."
"Great shopping experience - no rush, very helpful staff and beautiful furniture! Very pleased until the end."
"Very thankful for all Jayson's help! Looking forward to working with him to design and furnish the rest of my condo."
"We would like to give Helen Suits, our design consultant a 5 star review! She was professional
and made our furniture shopping experience stress free!
We would highly recommend Helen to our friends and family for any and all furniture needs.
Thanks,"
"So many fine selections, and although it's a huge store, there's professional advice to tailor your search to meet your needs."
"I had three deliveries this month, not one problem!
I am thrilled with the service!"
"Gary was professional and attentive."