ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-10-24

Crossover coolant pipe repair

"hard to get ahold of a service writer for a repair quote.

tried text and phone call
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-10-02

EZ PZ

"quite delightful ...ez order"


Verified
5/5

2024-08-28

What I wanted and got it to me quickly.

"I ordered items for my 2024 legacy. They had what I wanted and got it to me quickly. I would and have recommend Lou Fusz St. Peter's Subaru. Great dealer!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-08-18

Good service

"Could improve website. Sales experience was good and service experience was excellent."


Verified
5/5

2024-08-01

Seamless Subaru Shopping

"Ordered some exterior accessories for my 2019 Crosstrek. Website was fast and easy to use. Shipping cost was WAY lower than other websites ($64!). Hopefully these items show up pretty quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-25

Customer Service

"Call Chad to confirm the part fitment. He was excellent to work with and make sure the part was the correct one for my car."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-15

PARTS DESK ASSISTANCE

"Called to check on parts availability. The gentleman that answered the phone was very helpful and polite. He answered all my questions. Very good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2024-06-21

Glitchy

"Website was slow to respond and glitchy."


Verified
5/5

2024-06-13

Ironman

"Talk to Chad in part department about the addressing issue with my order and he was very helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-20

Super Fast

"Easy to use website. Will use again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-03-29

Hands Down!! Best Dealership in Town!!

"They treat you with care and kindness. As if it was them in your situation. We are currently a family of two Subarus. . .possibly another one in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-03-11

Whooptie do I got my Subaru?

"I had a pleasant experience purchasing my new Subaru Forester touring edition at Lou fuse Subaru in St. Peters, Missouri. The sales staff, especially Philip Braun was helpful, courteous and efficient. I would recommend this dealer and Subaru as an outstanding experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-09

Easy to order online parts

"Their system was easy to use and worked well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-02-28

good service

"positive friendly helpful moving"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-16

It fits.

"Just installed it. It fits."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process