"Got charged £10 when the game was advertised for £2."

"Comprei um produto dia 28/02 , ai eles me mandaram um código de um gift card inválido, acionei o suporte e fiz todas as especificações necessárias para reaver o dinheiro ou um novo código mas não me deram feedback até o momento, nós aqui do Brasil suamos muito para comprar os itens de valores em dólar e Euro e sabemos que não é fácil para ninguém mas até o momento esta parecendo que fui passado para trás!!!!"

"I got used key from a seller then waited two days for a new one, which appeared to be used too. Then, in 2 days, my case got closed because seller agreed to refund. Its been about 20 hours and i still didnt get money back. I understand that this is mostly sellers fault but this was my first deal on g2a and it got so wrong. Am i just unlucky or is it common? I doubt i will try to seek for an answer with further purchases."

"Bought a key. Doesn't work. Don't hear a word back."

"Muy buena experiencia para ser mi primera vez"

"Shady garbage company, false advertising"

"Fast and easy, would buy again."

"Very good, awesome game! Great service.
"

"The anniversary edition at the best price "

"Seller refuses refund even if serial does not work!!!
"

"My son brought a psn card in the wrong reign by mistake l asked for a refund and nothing."

"I haven't had a problem with any of the games ive bought "

"I purchased a product for the wrong platform and was told to just resell it on their site. After waiting awhile for yet another response I was told that I couldn't sell it on g2a.com and that I could give it away or sell it to a friend. What a bunch of B.S.
I shall never buy from them again.

I think the g2a response below is automated because they have no clue...I attempted to resell on G2a but was informed by the support that I could not and could use another site or give it away...."

"G2A provides excellent service for me. Really appreciate."

"Key wasn’t working and the seller has only replied once asking me to provide evidence which I did however he hasn’t come back to me so it’s all over I guess... money wasted. I truly don’t recommend this site guys watch out "