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Verified
5/5

2004-12-06

"I ordered a Garmin 2610 from Gpsnow.com on Friday 12/3/04 at about 3pm. It arrived on Monday 12/6/04 about 4pm. This is fantastic service. Thanks.

They also do business as 4x4 books and Mapnow
"

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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
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Making decisions on their own
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Being trustworthy
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Being easy to reach
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Verified
5/5

2004-09-28

"Ordered a DeLorme Earthmate GPS for my car which also included Street Atlas 2005 from GPSNow (which is actually 4 x 4 Books) late (4:30 pm CDT) on Friday 9/24/04. The web site indicated that orders received before 5 pm central time would be shipped the same day. Well, to my total suprise, THEY DID IT! I received a confirmation shortly after I ordered and then a shipping notice 30 minutes later! How refreshing for an etailer! I had multiple shipping options, however I chose the most inexpensive (USPS $4.90)since my next business trip wasn't scheduled for a couple of weeks and this method indicated could take from 2 days to over 1 week. Lo and behold it was delivered to my door yesterday (Monday 9/27) before noon which is not even one complete business day! The package arrived in great shape in it's factory box. I will definitely order from these folks again! Keep up the great work GPSNow! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-24

"Also listed as 4x4BOOKS. Great company. Good prices and quick shipping. Items packed properly to prevent damage. Have ordered several times from this company with always the same result. Company will not take orders on items not in stock."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-27

"Good prices on GPS units. Fast shipment, like 2 days arrival. Could not ask for more. Made two separate purchases. Both excellent service. A+
Bill
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

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