"Their code never worked and instead of giving me my "no questions asked" refund, they just copy and paste the same crap over and over again in chat. I'm filing a complaint against them at the BBB. When I told them I was filing a legal complaint, they said their server software suddenly needed updating. Instead of refunding me, they accused me of lying about the code not working and saying they'll only refund me if I was actually having a issue with their service, which I was. DO NOT TRUST THEM. Scam artists all around."
"Worst company ever. They don't stand behind the 100% satisfaction guarantee they have plastered all over the web site. They are slow and customer service sucks, best to take your money else where as they are a bait and switch company. I still have not gotten my money back. "
"Very happy with them. 2 failed attempts with AT&T unlock code and another from another service. GSMLiberty made sure my settings were straightened out and had my unlocked within hours after I received my code."
"My initial experience about GSMLiberty.net was satisfactorily successful. Initially there was some fear of hesitation, but no need to hesitate. GSMLiberty.net is legit and the customer service is satisfactory. My first impulsive reaction to GSMLiberty.net was with their online chat feature which could use a little work to proficiently respond with assurance and with relevance to the customer’s questions. The online chat feature took a little effort with clarity. GSMLiberty.net ’s response time is satisfactory. The representative’s respond promptly to customers in a timely manner via online chat, email, and phone. The real test came when the email generated had instructions on how to perform this task. Although the instructions were detailed and descriptive with alternative options, I called to speak with a junior support technician as I performed the task, four attempts were unsuccessful. However, the incredible junior support technician was confident that if I verified the information provided during my initial purchase that their senior support technician would definitely be of assistance to unlock the phone. Surely, the senior support technician at GSMLiberty.net followed up with me via email in a reasonable timeframe with more detailed instructions, which again I called and got the technician on the phone that was happy to assist me. This method performed did work successfully. My GSM network device is now unlocked. GSMLiberty.net is guaranteed to succeed in providing its customers’ with a positive experience. Price is right! For the best service provided where satisfaction is guaranteed, visit GSMLiberty.net .com for more information. GSMLiberty.net will eliminate your frustrations and 100% guaranteed service."
"They sell you a 9.95$ unlocking, then send you an email saying that they could not find your code and maybe if you pay 20$ more they could possibly be more successful.
Sounds like a scam to me.
Only good thing, they refunded quickly when I refused to pay more. So good customer service.
Ended up going with Cellunlock.net since they are upfront with pricing"
"These guys are scam artists that will take your money and never give you the code. "
"I required an unlock code for a Samsung Galaxy S3 mini, the G730W8 model. The original search did not produce a result, and they asked if I wanted a refund or a Tier 2 more advanced search. I opted for the additional search, at a minor additional cost. The code was found, and it unlocked the phone first try. Cost was less than $20, which is about half of what the service provider (Fido) or a couple of other unlock providers would have charged. It took a couple of days, with the secondary search needed, but I am happy overall with the price and quality of the customer srrvice experience"
"i unlocked my htc inspire4G yesterday. they where fast and professional. am gonna use them again.thanks GSMliberty"
"I find it rather unusual that this company has a list of very positive reviews unless they are composing them themselves in order to give the public a positive opinion of their services.In my opinion, this organization is a complete scam, they promise to provide Unlock Codes within a particular time frame and fail miserably to meet their commitments. Once received, the Unlock Codes provided were not suitable for my phone and failed to unlock the phone as promised.
When confronted through their online Chat Portal, their Customer Service representatives are rude, obnoxious, and have absolutely no intention to assist although they have already taken payment. The customer is referred to send an email with their objections and request for refund to their respective sales department's email address.
The responding sales person happens to be the same individual I had the online chat with. Thus, what is one to expect, the customer support was miserable, totally unfriendly and unwilling to assist in a mannerism conducive to what in the professional world would be considered Best Business Practices. And of course, they refused to make a refund for my advanced payment although they were not capable of providing the expected services to be rendered."
"I've unlocked two AT&T iPhones through GSMliberty with no hassle: an iPhone 5 and an iPhone 5C. All that I needed to do after receiving the IMEI unlocked confirmation was put in the non-AT&T SIM card—didn't even need to connect to a computer and iTunes! It "just worked."
I also used the service to unsuccessfully unlock a prepaid phone and promptly received a refund.
Reliable. They have my business in the future."
"Thanks for unlocking this iPhone..
GSMliberty Sales Team
God Bless"
"I am very pleased with this site. I bought the code and tried and it definitely worked. I am very pleased with the result and will definitely use this site again in future."
"GSM Liberty made unlocking a phone as easy as 1-2-3 !"
"the best unlocking company you can find fast service great verification required but is very important this days . I would recommend 100 percent .thanks gsm liberty"
"Great job! More than I expect, they solve my problem!"