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G.I. Joe's

2 reviews
2.50 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-05-26

"Not too happy with Joes. I got the product, but when it showed up it was an open-box item, which was banged up and clearly used. Sending it back would be too much trouble in my case since it was just a cheap jump rope I purchased. However, I will not do business with this company again, and would advice others to be cautious."

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Verified
5/5

2006-06-07

"G.I. Joe's met all of the requirements I personally use to rate an online vendor excellent:
1. Their website was straightforward and easy to use.
2. Their prices were reasonable.
3. Shipping/handling fees were reasonable (and in this case, free!)
4. Email notification was excellent - an order confirmation, subsequently followed by a shipping confirmation.
5. Ability to check order status online.
6. Rapid shipping (I received my order in less than a week), and good packaging.
7. And, of course, the fact that they had exactly what I was looking for! In this case, it was a very specific pair of hiking pants from Columbia.

Based on my experience with G.I. Joes, I'd say that if you find what you want in their inventory, you can't go wrong using this excellent vendor.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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Web site being easy to use