"After using the Gadwin PrintScreen Pro version for about 6 months I decided to buy the full blown version because it is very good WHEN IT WORKS. Turns out they have no landline phone to their business. The phone number given is to a 3rd party "collection agency" who bills you. After receiving my receipt and key number I downloaded the registered version. Well what do you know..it is the same as the watermarked "Demo Version" plus it crashes constantly!
NO phone support for ANY Gadwin Services department. Only contact is by email. So I email for support help. Not a word!!!! Called Commerce Systems which is the 3rd party "biller" and they have no phone number either. Support is by email only!!!! They sent an email to Gadwin on Sunday 9/18..it is 9/20 and still not a reply for help!
Found BBB review of the Company and the number given was the number for the 3rd party biller and address is a PO Box no physical location!
Recalled biller..they can't help!
So I will call my credit card company and "dispute" the transaction. All the PC mags gave the software high reviews and yes it is very good WHHEN IT WORKS but these magazines NEVER follow up after the product is used by users!!
The BBB of Washington State gave Gadwin the lowest rating they can..a 1
Don't waste your money or time. They are frauds, scammers and cheats!!
ADDENDUM-09/30/2016- FBI IC# has opened a case against this company and the Attorney General of the State of Washington likewise. It has been determined that the company has filed wrongful information to the State for its license and the phone number of the business actually belongs to their billing company, "My Commerce."

ADDENDUM>>>>10/2/2016..Attorney General of Washington is going after this company.
They have scammed hundreds of other people...DON't GO NEAR THIS COMPANY!!!"