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Product & services pricing
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Verified
5/5

2007-12-24

"fast shipping! great selection on the gag items! the prices are fair! customer service is great! i would buy from them again"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2005-03-24

"DONT BUY ANYTHING FROM THIS WEBSITE.... PLACED MY ORDER AND NEVER RECIEVED IT. HAVE LEFT REPEATED MESSAGES AND NO ONE EVER CALLS ME BACK, WHEN YOU CALL IT DOESNT SOUND LIKE A BUSINESS IT SOUNDS LIKE A HOME ANSWERING MACHINE WITH THE DEFAULT VOICE, HAVE SENT THEM MANY EMAILS AND NEVER GET A RESPONCE JUST RECENTLY STARTED GETTING THEM RETURNED BECAUSE THEY WHERE UNDELIVERABLE. I HAVE FILED A CLAIM WITH PAYPAL WAITING TO SEE IF I GET MY MONEY BACK"

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
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Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability