"I bought a camera here for a trip to Germany. The camera worked only part of the time. It would freeze up and turn off after 2 or 3 pictures, then start again, so I would miss several photo opportunities. After about 20 days from purchase they told me the only thing they could do was send it to the company for repairs. With trip coming up no time for that.I thought they would stand behind their products better and replace or refund my money. will never buy from them again."

"I ordered an item late on Sunday evening, expecting a delay in shipment due to the timing of my order. Galloway shipped on Monday morning and my item arrived on Wednesday using standard USPS delivery. Needless to say, I was a very happy and satisfied customer. I will definitely check out Galloway Camera for my next purchase."

"I have just discovered this store. I must say, there site is fairly easy to navigate, except for trying to see what is in your cart. They have a wide selection of camera equipment, and are very competitive priced(compared to B&H Photo, another reputable site). Ordering is easy and even offers you the luxury of paying with Paypal if you have a Paypal account. I immediately received a response from Paypal and Galloway, which comes through Quantum Leap, with confirmation of order, and within hours, a tracking number, estimated date of shipping and arrival, and a direct link to shipper. My purchase was shipped out the next day, and arrived as scheduled(regular shipping took about 3 business days(fassssttttt). The product arrived as expected, except for packing, which was done so well, I probably could have played baseball with the package and caused no damage to the lens. In other words, packing was awesome. Package was exactly what I ordered, in new condition, which is what I bought, and lens worked great right out of box. This will probably be one of the good ones, so I hope this helps anyone looking to use them. Haven't had to use customer service, so no info on that side.
The only downside to this store, is there is a 15% restocking fee if you send it back, unless it comes damaged, which I highly doubt based on the packing of the product."