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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2013-01-15

"There was a mix up with packaging where something covered the name on the packing slip which was delivered to a different address. "


Verified
4/5

2013-01-15

"I wish they would be more clear about their shipping methods. When I completed my order I was left to understand that the order would be arriving via UPS. When I received shipping notification I was told my order was being shipped via USPS. Since I don't receive mail service to my home I have a PO Box, but since I was told the items were coming to UPS I didn't include the PO Box number and when I found out the items were coming through the post office I had to go there and make sure the order was put in my box and not sent back."


Verified
5/5

2013-01-15

"received order quickly and items were in perfect condition and as described in catalog."


Verified
5/5

2013-01-15

"online shopping is great and product and shipping are excellent."


Verified
5/5

2013-01-14

"Fast delivery. Product exactly as described. Works fantastic. Will definitely order from Galls again."


Verified
4/5

2013-01-14

"It was very easy to order and customer representative was very helpfu. I just receive my boots today and was so surprise that it took so long to get to me. I ordered other things from other sites and received days ago. Maybe the distance and the hoiday delayed it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-14

"Great. Service was good. I got everything i ordered really quick. Good job. "


Verified
5/5

2013-01-14

"Everything was delievered quicker than expected."


Verified
5/5

2013-01-14

"Just keep in mind that they charge sales tax. You don't normally see that with out-of-state purchases."


Verified
4/5

2013-01-14

"was closer to completely satisfied, pricing is a little high and the product I purchased said made in China; disappointed that I paid what I did for a product made in China, would have felt much better if it said made in the USA. product was Galls Tactical pants TR940, really like the pants BUT. "


Verified
5/5

2013-01-14

"Prompt shipping and excellent products. I will purchase more products from you."


Verified
4/5

2013-01-13

"Prices are ok. Nothing to write home about. Shipping is usually very quick. Keep your eyes open for promo codes for $5 shipping. They seem to do them quite often. "


Verified
5/5

2013-01-13

"Great stuff, quick delivery"


Verified
5/5

2013-01-13

"Gall's provides an excellent online shopping experience with a wide variety of high-quality products from which to choose."


Verified
5/5

2013-01-13

"Service/selection great (unfortunately pants don't fit so I must return those and will be calling monday, Jan 14 to ask how to return pants (but I will keep the tan tshirts). I can return items in the same envelope. But that's noones fault--never can be sure how these will fit.
One tshirt hasn't arrived yet but hopefully it will soon (I believe it comes from a different company).
Thge ONLY thing I found discouraging about ordering on your site was that the ADVERTISED FREE SHIPPING OVER A CERTAIN AMOUNT. I ASSUMED there would be no charges. When I called to question the charge on my credit card, I was advised that it is the customers responsibility to inquire about the free shipping and that once I received the items, I should call for those free shipping charges to be credited to my card. I don't know why Galls does this but it gives the appearance of a less than honest solicitation.
It arrived very quickly and the packaging is tough so merchandize wasn't damaged.
I will call monday to ask how to return the pants. Thank you!
Susanne Sheffer
"