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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-12-07

"As expected - due to previous experience - Galls provided good quality products and fast delivery."

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Verified
5/5

2012-12-07

"The order gets shipped in a decent amount of time and the customer service at galls is fantastic!"


Verified
5/5

2012-12-07

"I placed an order for custom alterations to EMT pants as well as a few other items. I was told that the custom alterations would take about a week to have done, so I was shocked when 2 days later the pants were delivered, exactly as ordered.

One of the other items I ordered was an EMT holster set that contained a disposable flashlight. Unfortunately when it arrived the flashlight was dead. Instead of replacing the flashlight, they replaced the whole EMT holster set. Outstanding.

I wil definitely be back, superb customer service!
"

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Verified
4/5

2012-12-07

"no problems on this order. UPS shipping could be better"


Verified
5/5

2012-12-07

"A great shopping experience. I found what I needed very easily."

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Verified
5/5

2012-12-07

"for the first time ordering everything worked out good.the order was in time.i will order from there again.i like the protduck. thank you"

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Verified
5/5

2012-12-07

"Galls is reliable, and that is why I keep coming back."


Verified
5/5

2012-12-07

"I recently started a new job and had a seat organizer ordered for me. I had used one at my previous job for ~ 12 years. I waited for over two months till they told me they were not able to provide it and cancelled my order. I then ordered from Galls and recieved it within a week. The manufacturing design is different but I know it will help keep things in place when I am driving around the city. On top of that I got a discount because it was ordered on black Tuesday!"

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Verified
5/5

2012-12-06

"Very helpful when inquirying about a specific product I wanted to purchase, yet was unable to answer a technical question and was unable to contact the manufacturer to ask them."

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Verified
5/5

2012-12-06

"I had a question for customer service, had very nice and helpfull service."


1/5

2012-12-06

"Terrible. I ordered boots on Aug. 23 with no indication it would be anything but normal shipping except 'Shipped from manufacturer, expedited delivery not available, cannot ship to PO Box' was in the item description. I contacted Galls on Sept. 13 and was told they'd ship by Oct. 5. About a week after their promised date passes, I contact customer service. I've been told they'd ship on Sept. 13 and Nov. 29. On Dec. 6, a Galls rep. told me they were shipping 'today', but while I was on the phone I got a phone message from another rep. I had contacted two days prior saying I should get them sometime early next year. The only good thing I can say is they haven't charged my credit card yet and I did get my promo knife."


Verified
4/5

2012-12-06

"Good service and quick delivery. Had to call for shipping info but otherwise all good. "


Verified
5/5

2012-12-06

"Site was easy to use, the items were shipped for FREE and they arrived in great condition and very quickly.

I will definately use them again.
"

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Verified
5/5

2012-12-06

"Your customer service people are great. Now to the bad news, your website does not give detailed info on shipping and shipping via USPS by weight and charging for UPS ground rate is damn near fraud. I hope you can in the future bring the rest of Galls up to customer service standards. Your products are great just fix the web site and quit trying to make the few pennies difference between ups and usps rates. Send it the way the customer asks."

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Verified
5/5

2012-12-06

"Recieved all my order on time."

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