"Gameliquidations did not send my full order. I ordered one Xbox DVD remote through ebay and one through their website. They do not allow direct payment through ebay. so i followed their instructions to pay through the website. once there i added another Xbox DVD remote to my cart and continued to pay for the order. They never sent the second remote. I have sent several emails asking for a resolution. they have sent only automated responses that they recieved my email or that they do not allow attachments. i have not recieved any information from a real person. they claimed unpaid goods through ebay. it was reversed (I had a reciept) they still have yet to address my issue."
"Gameliquidations did not send my full order. I ordered one Xbox DVD remote through ebay and one through their website. They do not allow direct payment through ebay. so i followed their instructions to pay through the website. once there i added another Xbox DVD remote to my cart and continued to pay for the order. They never sent the second remote. I have sent several emails asking for a resolution. they have sent only automated responses that they recieved my email or that they do not allow attachments. i have not recieved any information from a real person. they claimed unpaid goods through ebay. it was reversed (I had a reciept) they still have yet to address my issue."
"Okay first off by letting me say... A LOT of people are confusing these guys with www.gameliquidation.com (ebay name is gameliquidation as well). Despite the similarities they are not the same. Al though it is to be noted that I have bought from BOTH of them and they both equally have provided me with slow, and bad service.
To start off my rant let me say that this business is the type of business which acknowledges that it is crap. How can you tell? On ebay these guys are the type of guys that will ONLY leave you positive feedback if you have left them positive feedback. This is one of the major flaws of ebay. Because as buyers it is our obligation to pay within a timely manner. As sellers it is their obligation to send within the time frame stated. By saying this I mean, once a buyer sends payment then doesn't he/she deserve positive feedback? So this turns around too... What IF the buyer sends payment quickly but the seller sends the wrong product/slow shipping/bad communication? Well this is one of those businesses which uses this technique to build a FALSE reputation.
My situation is that I payed for my item ASAP. For the overpriced shipping I was charged, I had expected to receive my item in a timely manner. Their site states that they ALWAYS send out within 24-48 hours. It also said to allow 7-14 days to receive the item. Since I lived in Canada I expected to wait 14 days, especially with these big businesses. I was TERRIBLY disappointed after it took not only 14 days, no, it took 26 bloody days. This is an outrageous amount of time to wait! Not only is it ONE week behind schedule but it's TWO. I am SURE the 16$ USD I paid COULD have covered some sort of faster mailing service. Instead I ended up waiting almost a month.
Again, I kept my part of the bargain. I paid these guys AS SOON as I hit the buy it now option. Instead of getting the service, feedback, and at least some form of communication to say "Hello your product was sent out late. We apologize!" I get no feedback (because I left them neutral EVEN THOUGH THEY DESERVED NEGATIVE), POOR POOR communication and even poorer service. And the sad thing is these guys will carry out business for along time.
Bottom line: Don't waste your time with these jerks. I'd rate the, .5/10. I only gave them .5 because I received the item. They are really a horrible service. I would never buy from them again!"
"Never received all my games and does not return any emails when there is a problem. I have messaged them through ebay,direct emails,website and through their customer service which is a joke. Its been over a month. I think this seller knows what he or she can get away with and uses it to their advantage because ebay itself is a joke because they don't return money or offer buyer protection if its under $25"
"Site: eBay.com
Item Number: 150074519219
I HAVE NEVER RECEIVED THIS ITEM, OR A REFUND
Title: 10 XBOX GAMES X-BOX MS. PAC-MAN PACMAN GALAGA FUN NEW!
Seller Email: ****@****
Quantity: 1
Price: $14.50
"
"this place is bunk! i ordered 2 rechargeable battery packs for my kids gameboy colors along with a set of faceplates and when i got the order i recieved the faceplates and only 1 of the battery packs... i've sent emails and still haven't had a response... i will NEVER shop here again... all they do is rip you off!!!"
"Regarding 2 auctions, ***-***-**** and ***-***-****.
I bought, and paid for these items on Nov. 30, 2005. Was charged over $25.00 for "super fast shipping". Items were supposedly shipped on Dec. 6, 2005. As of today, Jan. 5, 2006, they still have not arrived. This seller has since been banned from Ebay, but I still have no items and am out over $100."
"bought some games from them off ebay. item number: ***-***-**** I still have not recieved my games and no matter how many times I email them with the addreses on there website they will not respond to me. Terrible seller. WOULD NEVER BUY FROM AGAIN. I suggest no one else does either."
"I ordered from them on saturday, they confirmed the order on tuesday. And well, it never shipped, but I tell you I am impressed with this company. Confused? Well I'll explain. Their customer service was awesome. This is the only company that actually calls me(from california to Texas;$$$)to tell me personally that they are sold out of the poduct. That to me is a good customer service, and even though I waited 6 days just to be let down, I got a free game for nothing. I sadly refunded, but I plan to do business with them again."
"I've purchased, in total, three things from theses guys - the Neo Geo Pocket Color and six games pack, and then the two 4 game packs. I've ordered each thing separately. These guys have the best prices, and shipping is free, a definite plus in my book.
When I bought the system, it was a little slow in getting to me, although both game packs arrived very quickly. I had my doubts about them (as I do about every small, web-based company), but they deliver the goods. If you want a Neo Geo Pocket color and games, this is the place to go. And they're cheap."
"Ordered Friday, received Monday. Very courteous service, even made changes to my order after submission. Very highly recommened. Dealing with this compnay has been among the best internet shopping experiences I have ever had, and I have been shopping on the net for 5+ years."
"Very bad experience with this company. Ordered games for my son's Xmas but never sent to me. Only communication was 2 automated emails, saying that orders before Dec14 would arrive in time. Rubbish! BUYERS BEWARE!!!!!!!!
I've given up on the games and would just like to have my money back, but of course there's no response from anyone."
"I live in Israel and ordered a NEO GEO POCKET + Additional 3 games. The contact person (Jason) was very nice and helpful.
The NGP arrived 14 days later which is VERY fast (From amazon it's more than 20 days!), I can also tell you that orders I place WITHIN ISRAEL usually take longer to arrive!
Also, the products came in perfect condition!
All in all, this store is awsome! reliable, fast and cheap! I would recommend GAME LIQUIDATION to anyone!!!"
"would highly recommend this company. I ordered a neo geo pocket it was defective I sent them an email and about it 2 days later they shipped me a new one and never even asked me to ship the old one back i will be dealing with this company again and i highly recommend you do the same."
"PACKAGE ARRIVED IN LESS THAN A WEEK
VERY PLEASED WITH SERVICE & PRODUCT
MOTO GP3 FIRST OF MANY ORDERS TO COME"