"Ordered a NEW laser for an Xbox360 drive via priority mail along with a replacement keypad set for one controller. The laser was in a box clearly labeled as REFURBISHED, not new as I ordered and the web page described. I emailed them and received a prompt reply of apology and that a replacement would be sent out ASAP and I would be notified of the tracking number. This was on a Wednesday. On Friday after receiving NOTHING, I emailed them for an update. I have never received an update or any other correspondence. On the following Monday, I received a plain, generic box with a laser in it. It looks just like the refurbished one I received earlier. I don't know if it is new, or if I received 2 refurbished lasers. Also I found out they charged me 5.95 priority shipping for EACH ITEM I originally ordered. That's 11.90 for a laser and a patch of rubber. All less than then 4 ounces but double the 1lb priority rate! The laser does seem to work and at least I got a free one I guess. Will cut my losses but never use them again."

"Never received my product and got no reply to my multiple calls or emails."

"Extrmely great prices & customer service. "

"Good. It took longer to get my order than I thought it would. 5 days for shipping priority mail. But the item arrived in good condition and ordering online was easy. I like that they do free gift wrapping, although I did not take advantage of that."

"Product was as described. fast shipping excellent service
Very good price!!! Best out of them all."

"Easy service to order and product came on time as promised. It was exactly what it said it would be."

"Game Repair is an amazing store. i have shopped there several times and have had help with whatever i was buying or repairing. i recently bought the intensafire 2.0 and was having problems installing it in my controller and i brought it in and they applied it to my controller and got it working for me. i love game repair the employees are friendly and helpful. the owner takes good care of the store and it is really organized and you can find anything you need easily right when you walk in. dont be afraid to ask them anything they are very helpful and can point you in the right direction with any product you need and/or having trouble with"

"Very easy to find my product and fast shipping. Would recommend them to anyone in need of repair parts for there videogame console."