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Game Express

12 reviews
4.27 / 5


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Verified
5/5

2009-07-10

"Must say that I am very impressed with Game Express. I ordered a few wireless ps2 controllers that no one else seemed to have any more. There were used ones on eBay selling for $25, and Game Express had the same item brand new for $17. I placed my order thinking it would be cancelled (for discontinued item), but to my surprise, they shipped them immediately. Everything arrived in perfect condition, and I could not be more pleased with my transaction. Thanks! "

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Verified
5/5

2009-01-21

"Great experience. I ordered three PSP games from them on Sunday afternoon and I had the games by Friday. They provided competitive prices and quick delivery. I would definitely order from them again."

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Verified
5/5

2008-05-09

"I ordered a Sega Saturn controller, and Game Express surprisingly still has them brand new. The price was by far the cheapest I could find -- even cheaper than used controllers on eBay. Their web site is very easy to use, and they shipped the item quickly with great packaging. No complaints here."

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Verified
5/5

2007-07-06

"I'm a collector of Final Fantasy merchandise, and I'm always looking for the rarer and out-of-print items for my collection. When looking for some figures from Final Fantasy IX, I stumbled upon this store. Before ordering I sent an email asking for the amount of units left in stock. They were very friendly about it and replied in the same day. I ordered the figure from them with 3-day select UPS shipping and it came on time. The item was carefully packaged with plenty of bubble packaging. The only problem with the item was the worn cardboard, which wasn't due to shipping, but probably years of storage. I will definitely consider buying from them again!"

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Verified
5/5

2007-01-30

"Ordered 4 PS3 controllers and some games. Excellent price on the controllers and very good and fast service."

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Verified
5/5

2006-03-17

"Excellent service. Shipped the very next day they could and it arrived on schedule and in excellent condition. They have awesome prices and I do intend to shop from them again."

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Verified
1/5

2005-12-18

"We ordered nearly $400 dollars worth of stuff (about 11 separate items) at the end of November from Game Express and here it is 7 days before Christmas and they still have not sent it. We've called and they said oops and we should have sent them a confirmation e-mail (we never received one to respond to and have never heard of such a thing) and they would send it out ASAP. That was Dec. 15. Now it is Dec. 18 and the order still does not show that it has been sent. We understand the Christmas rush, but we ordered about 7 boxes worth of stuff from Amazon and we received it that same week. Game Express gets a "0" on customer service."

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2/5

2005-11-09

"Great service, ordered late in the day on OCT. 8 it shipped still that night even though it was eastern time zone. great price, except for what others say shipping was a tad bit high, I decided to get 3 day for .90c more. Overall I am very impressed with the whole process being painless. Of course I have not received the items yet, I just had to comment though after a recent horror story with Go Gamer.
UPDATE 11/18/2005
Great company, nice people sadly UPS delivered to wrong address, package is missing threw no fault of GameExpress. I'm very unhappy with ups, they are impossible to deal with, I had to dispute the charge on my card for the time being until, I get my product or get charge removed when UPS gets off its lazy ass and credits GameExpress for the loss. I must say I will be avoiding UPS at all costs after this, they treated me very poorly which is no reflection on GameExpress which I hold in High regard.
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Verified
5/5

2005-08-05

"Hadn't heard of this store till I was doing a price search on some games on StreetPrices.com. After seeing the amazingly low prices and the few reviews it had on ResellerRatings.com I decided to take a gamble and try this store out. And I am so glad I did! I had ordered 3 games on Tuesday, Aug. 2nd and received all 3 Thursday afternoon! Unbelievably fast! Of course it helped that I'm located close to the state they're in, but still darn fast. I would highly recommend this store and would definitely buy from again. Heck, I just now joined ResellerRatings just to write a review for this site! The shipping as another reviewer said is a little bit high, but you're paying for FedEx which is why you get it so quickly. The shipping price really isn't that bad when you are ordering multiple games. "

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Verified
5/5

2005-06-16

"This company offers some of the most competitive prices I have seen for gaming items. I purchased a product from GameExpress.com and it arrived on time and in great condition. The shipping cost are a bit higher than what I would have liked but the low prices make up for it. Will definitely shop here in the future. "

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Ease of ordering online
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Verified
5/5

2004-02-23

"Let me start of by saying that they have some phenomonal prices. And they got my stuff to me in under a week. That being said, my only complaint is with their website design. You have to go to the classic systems by clicking the "more" button on the top right part of the page, then use the alphabetical links above the product list. If you go to systems by using the search box on the left, you'll end up going to Genesis 32X every time you try to get to the next page of product for whatever system your looking at. But after i figured this out I didn't have any problems. And I think they are a good place to order games from."

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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
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5/5

2003-07-17

"Great service. They shipped my order out the following day and packaged my stuff very well. Needless to say I got my stuff fast and am very satisfied. They even threw in a few extra goodies along with my order.

I have purchased from GExpress several more times and they still continue to please me with their great selection of hard to find games and their insanely low prices. They always ship out my orders in a timely manner and are very professional. This company is dedicated to customer satisfaction unlike buyrite. I would recommend GExpress to anyone

-Update

Once again GExpress amazes me with their customer service. They accidentally shipped the wrong game so I simply Emailed them. Phil responded appologetic and asked to ship back the wrong item (they would cover the cost of shipping back), asked if I wanted a refund or to ship out the game I had asked for. They shipped out the right game fast. Kept up excellent communication through the whole time. Very Professional!
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Overall product shipping and delivery process