ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.72/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.67/5
Customer service:
4.73/5
Return/Replacement policy:
4.73/5

5/5

2024-07-15

Windows key error

"Emailed support, they got right back to me, almost right away. Went back and fourth each time receiving support. Quick fast & super reliable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-15

Ultra-fast Support

"I got my issue solved in just about an hour. The support team was really helpful and everything worked just great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-12

The Support Staff is really good

"I bought my Windows keys from Gamers Outlet and initially found the activation process a bit confusing. However, they provided clear, step-by-step instructions to resolve the issues I was facing. When we discovered that the key I received had already been used, they promptly gave me another one. I highly recommend their service—10/10!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-12

Simply Amazing!

"I got my Office suite with a good price and customer care is a key point of this company; I had a problem with activation, but thanks to support team, within 5 minutes less or more, they solved it. what can I say? Number one! If I will need other software, I will buy for sure here! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-07-11

Buying a Windows 10 Pro Key

"There were problems initially with the activation, but were instantly resolved with customer support via email. Would definitely recommend"


5/5

2024-07-09

The fastest support I ever had in my 30 years of IT career

"It was my first contact with the support hotline:

I've had to deal with a lot of hotlines, but an answer by email within less than 10 minutes is record value.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-05

Installation d'office 2021

"Sérieux dans le suivi du problème et rapidité de réponse aux questions.
Encore merci pour l'aide.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-03

Excellent Customer Service - Rapid Response

"Encountered some issues when activating the product, staff emailed within minutes and guided me through the entire process with polite, experienced responses, Brilliant!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-28

Office installation problem

"Very quick and excellent response of support with my problem. Of course we solved it and im very happy with that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-23

Excellent service even after the purchase

"Even if I encountered a problem after purchase, contacting the service is done in an easy way. Just after a few minutes I received a return email and then an email with a detailed explanation of how to overcome a fault"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-06-14

Visual Studio 2022

"Fast and excellent support"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-13

Gamers-Outlet is an excellent reseller to buy from

"I've been buying from Gamers-Outlet for 4 years. Their website has been consistently easy to use, and their support - when required - has been excellent! Highly recommend doing business with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-13

The fastest solution I've ever come across

"My support request was responded to within minutes and my problem was quickly resolved. I was grateful. I wish you all good work and a good day, my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-12

Two year license lasted only 5 months

"I purchased Eset Nod32 2 years 1 user which for the first 5 months worked perfectly. Now it is deactivated and if I try to reactivate it it gives me an error.
After a few questions, which I assume are ritual, the assistance no longer responds.
Wasted money. Don't trust me. Buy elsewhere.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-06-11

Great job Gamers-Outlet!

"I bought the Microsoft Office Professional Plus 2021 package. It turned out that the key I´ve got was already used. I wrote a message to Gamers-Outlet and they answered within an hour, helped me and gave me tips. It still didn´t work so Gamers-Outlet refunded the package and showed me another product that would definitely work. It did. That was my first time buying something from Gamers-Outlet and I guess I will buy more in the future. The customer service is amazing and they answer any messages within an hour. Thanks for everything."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges