"I initially had a problem but customer support solved it very rapidly.
Very appreciated."
"I had a problem installing office and activating but they promptly response and help out. Good customer service "
"When I contacted the support with an issue they fixed it in less than an hour!"
"Very happy with the support team of Gamers Outlet, nice treatment, very profesional and super fast!!! I recommend It ^^ Thanks Vicents!"
"i bought a key for ms office 2021 and it didnt work. emailed support at 11:00pm on a Sunday. got a response at 11:03pm with a new key which worked. that's faster service than i get at a retail store talking to a live person. and after biz hours!
no chance i go anywhere else for software. thanks"
"Tousends of Thank to Gamers-Outlet Support Team, they solved my problem using Anydesk (: "
"Ho ricevuto una chiave non funzionante per Office 2021; ho scritto una mail e mi hanno risposto immediatamente, mandandomi una nuova chiave. Direi davvero veloci ed efficienti, li consiglio"
"Bought a key a few month ago then it got deactivated. I wrote to the support and they helped me immediately to solve my problem. Thanks again guys!"
"I would give 5 stars. However the first provided serial did not work.
I send a mail to them and the responded with a new serial so problem solved.
Great prices here for software. "
"Got a faulty key, contacted support, 5 minutes later they already emailed back with new one that works, highly recommend "
"Sehr zufrieden 100-prozentiges Produkt und der Support von Gamers Outlet einfach überragend sofortige Antwort auf meine Fragen und blitzschnelle Lösung für des Problem.
Gamers Outlet kann ich mit gutem Gewissen weiterempfehlen."
"cheap price with best quality***excellent customer service experience.."
"Very happy!!!! All work perfect. Thank you for your help Vincent!"
"We followed the instructions for activating the software, but it had some issues. I sent support ticket into the company, fully expecting a response in 1-2 days. Instead, 3-5 minutes later, a response pops up with further steps to take. We exchanged 5-6 emails, with response times ranging from 1-5 minutes, and ultimately a new code was issued and worked like a champ on the first try.
I had concerns about using them prior to this, but their customer service is top notch!"
"Bought a new licence for a new laptop. (Having used them many times before).
Downloaded the ISO as per instructions and ran installer. It happily installed, but when it opened Office tried to pick up an existing (Office) licence from one of my other machines. Note on a new machine, you need to log in typically with a Microsoft Account.
From this, there was no apparant way to enter the product/licence key....
Tried on the office setup site to enter key to see if this works. Says liceence is invalid, token not found, invalid characters in licence.
Logged a support ticket with all of this, thinking, grr pain.
Got a reply within 2 minutes asking for order number (to confirm I'm real) and then repeating how to install it.
Pinged back I had already done this and could not enter key. Team said to then to open Office. Switch licence. And then use another account. Ok, not obvious. This option allows a product key to be entered!! Really Microsoft? Not very clear or at all obvious.
Entered this, and boom. Liked it and activated.
All sorted with help from the team in 5 minutes. VERY impressed by the almost realtime turn around - and this is after UK hours!
Will carry on using them :)"