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Verified
5/5

2005-07-27

"These guys are amazing! Their prices are incredible, their support is great, and their shipping is fast! I bought an Everglide Ricochet 2.52 and I am very pleased. They sent me the wrong color, but for such a low price, I really don't care. I may call them back just to see how they would handle the mistake. About three weeks after ordering my new mousemat, I noticed that they have a very nice sponsorship system for gaming clans and LANs, so I signed up. I stuck a link on my CS server's MOTD and voila, I was approved. So far, I've received a Mouse Bungee and a free mousepad! I am very pleased. THANKS GUYS!"

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Verified
5/5

2004-11-11

"A truly great company! I ordered a Destrukt GamingMat on the 8th and I recieved it today, the 11th! Blazing fast shipping and easy ordering process! The packaging was a bit weak because they shipped the pad folded in one of those "Bubble Mailers". Not the best way to ship an item, but UPS kept it safe and the pad looks great and works friggin' amazing, by far the smoothest pad I've ever used (Huge too!).


Thanks GamerzStuff!
"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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5/5

2002-09-03

"Decided to go all out with a new system and pamper myself with nice mousepads. After doing some research I decided on Everglide.

I was surprised that the pad itself is HARD, but I have absolutely no regrets because it works so much better than my previous foam pads.

I highly recommend this company. Package arrived on time and shopping experience was great. The shipping charge of $8 seems a little steep though considering I bought $25 worth of stuff.
"

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5/5

2002-08-31

"Incredible service. The product is great also. I was given a free replacement when i had trouble with cleaning my old pad i had purchased from them. Will definitely buy more from them and recommend them to all my friends."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

n1v
5/5

2002-08-18

"One word really describes Everglide, "Amazing".

They have to be one of the best Companys out there! The customer service is amazing, the products are amazing, they are AMAZING!
"

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-19

"Although i recieved a damaged mouse pad from EverGlide, i emailed them and recieved an email the next day saying they were very sorry and that another pad was in the process of being shipped to replace it. EverGlide does a great job of keeping it's customers happy. I would shop from them again."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-09

"Wow. I ordered a black Mouse Bungie from these guys and they sent me one that was the wrong color and missing the feet. I emailed them expecting to get the runaround. I hadn't checked this site before ordering and didn't know what I was in for. The day after I emailed them with my complaint Carol responded, telling me that she was going to ship me another one right away. I got it today. Their service is well above par and I will be happy to order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-06

"Everglide is a great company to deal with. Their product is first rate and Carol their service rep. is wonderful. They stand behind their product and will work with you to make your mousing experience a good one. I rate them a 10/10"

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5/5

2002-03-19

"Everglide is the BEST place for mouse pads... period. They have good service and their customer support is great!"

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5/5

2002-03-12

"Shipping seems a bit high - costs more to ship MouseSkates than it does to buy them - but they're prompt."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability